Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry.

This position is responsible for servicing customer requirements, questions and concerns in a prompt and efficient manner while acting as a liaison between customers and Gerrie Electric. This role is focused on the contractor market. The incumbent of this role will also actively promote and drive business through the following:
Promptly address customer needs with regards to sourcing, pricing, and availability of material
Growing and maintaining relationships with customers (we have a lot of repeat customers)
Promote and increase business through proactive calls
Receive, enter and generate customer orders in the system in an efficient manner
Work in conjunction with and provide support to Account Managers
Provide accurate quotations, pricing and availability to customers as required
Expedite and follow-up on orders and back orders
Process customer credits (defectives products, etc.) in a timely manner
Provide back up to Counter Sales staff, as required