SKILLS & EXPERIENCE

• Previous experience in contract administration, housing services, or a similar role.
• Strong organisational and time-management skills.
• Good communication and relationship-building abilities.
• Comfortable with Microsoft Office and contract management systems.
• Knowledge of social housing or public sector procurement is an advantage.

PURPOSE OF THE ROLE

To manage and coordinate repairs that support the delivery of our social housing contracts. You’ll make sure we deliver what we’ve promised, on time, within budget, and in line with housing regulations. Your work will help ensure residents receive the high-quality services they deserve.

KEY RESPONSIBILITIES

• Prepare, issue, and update jobs for repairs and maintenance.
• Monitor performance against agreed targets, budgets, and quality standards.
• Support procurement and tendering processes, ensuring fair and transparent selection of suppliers.
• Process invoices and payments, checking they match agreed contract terms.
• Keep accurate and up-to-date records for audits, reporting, and compliance purposes.
• Work with internal teams, sub-contractors, and residents to resolve issues quickly and effectively.
• Ensure all contracts comply with housing regulations, health & safety standards, and organisational policies.