Job Title: Contract Coordinator
Location: Atherton, Manchester, M46
Salary: £25,000 - £27,000 per annum (dependent on experience)
Job Type: Permanent, Full Time

• Effectively manage work instructions received via the Service Desk in accordance with agreed process
• Acknowledge receipt of work instructions utilising the agreed Service Desk templates
• Determine appropriate engineering resources required and allocate work requests accordingly
• Check approval status for all sub-contractor resource prior to any work instruction and PO being raised
• Request RAMS where appropriate ensuring they are uploaded on to the Service Desk when received
• Liaise with clients to book the attending engineering resource on site
• Contact sub-contractors and suppliers for updates on works or requesting quotations
• Order parts and materials within appropriate approved spending limits and via Ascot approved suppliers
• Communicate with clients on estimated work commencement dates, and keep them updated so that they are fully briefed as to when work will be carried out and reasons for changes to planned timescales when appropriate
• Add timely, accurate, clear and concise progress updates on the Service Desk
• Track progress of jobs against pre-determined, proactively action works that are approaching breach of agreed service levels and escalate as appropriate
• Ensure the Ascot Services accounts system (Sage) is accurately updated in accordance with agreed procedures
• Close works down on the Service Desk, ensuring all fields are completed in accordance with agreed procedure and status reflected in Sage
• Maintain an effective working relationship with all members of operations to ensure that there is effective co-ordination of all work instructions