About the Role

We are seeing a reliable and detail-oriented Order Management Specialist to join our Inside Sales team for Cisco products.

This role is ideal for someone who enjoys structured processes, working methodically, and ensuring accuracy in a busy but supportive team environment.

You will manage customer orders from receipt through to completion, working closely with internal departments to ensure orders are processed accurately and customers are kept informed.

This is a fast-paced, high-volume environment where the ability to prioritise is critical to the role.

Success in this role comes down to accountability, organisation and strong communication.

Key Responsibilities

• Process and manage customer orders accurately and efficiently
• Liaise with internal teams to coordinate order fulfilment
• Monitor order progress and follow up where required
• Maintain accurate records in internal systems
• Respond to customer enquiries in a professional and timely manner
• Support the broader Inside Sales team with administrative tasks

What We're Looking For

• Strong attention to detail and a high level of accuracy
• Organised and comfortable working with structured processes
• Clear and professional communication skills
• Ability to manage multiple tasks while maintaining quality
• A dependable and team-focussed approach
• Previous administrative or order processing experience preferred
• Exposure to IT products is helpful but not essential

What We Offer

• Competitive salary package based on experience
• Hybrid working environment
• Supportive team with structured training
• Modern office facilities including on-site gym and daily lunch options

Key Responsibilities:

Commercial & Contract Strategy

• Provide strategic commercial and contractual advice throughout tender and pre-contracts phase.
• Undertake detailed reviews and interpretation of complex head contracts, identify contractual and commercial risks, assess their implications, and negotiate appropriate contractual amendments, departures and risk mitigation strategies.
• Assess and advise on contractual risk allocation, liability regimes, insurance, securities, payment mechanisms, pricing structures and other key commercial terms to ensure risks are appropriately managed and aligned with the Company's commercial objectives.
• Work with estimating and operational teams to evaluate the financial and delivery implications of contractual risks, including pricing assumptions, escalation, contingencies, exclusions and commercial qualifications.
• Review and develop subcontract and supplier contract terms to ensure appropriate flow-down of head contract obligations, alignment of contractual risk allocation and suitability of contract provisions for the relevant scope of works or services.
• Develop and lead contract negotiation strategies, evaluate alternative contractual positions and negotiate commercially balanced outcomes that protect the Company's interests while supporting successful project delivery.
• Coordinate commercial risk reviews ensuring material contractual exposures and departures are appropriately evaluated and approved in accordance with delegated authorities.
• Manage the commercial and contractual aspects of contract finalisation and execution, ensuring negotiated terms reflect approved positions.
• Ensure effective handover of contractual commitments, risks and obligations and negotiated positions to project delivery teams.

Commercial & Contracts Support

• Provide commercial guidance to operational and management teams on complex contractual matters.
• Support the interpretation and administration of head contracts and subcontracts, including the assessment of contractual rights, obligations and risk exposure
• Provide expert commercial and contractual advice on variations, extensions of time, delay costs, claims, disputes and other contractual entitlements, including the development of appropriate contractual strategies and correspondence..
• Promote compliance with commercial policies, approval requirements and contractual notice periods.
• Help strengthen commercial processes, contract awareness and risk management across the business.
• Contribute to expressions of interest, requests for quotation and tender submissions.

About You

You are an experienced commercial professional with advanced contractual knowledge, strong analytical capability and sound commercial judgement.

You are confident interpreting and negotiating complex contracts, challenging contractual risk allocation and developing practical solutions that balance commercial protection with project delivery objectives.

You can independently assess complex contractual matters, articulate commercial risks and recommendations clearly, and engage effectively with clients, senior management and operational teams

Essential Requirements:

• Preferably 8-10 years' relevant experience in a senior commercial, contracts management or pre-contract's role, iLead pre-contracts strategy, risk reviews and negotiations for major WA infrastructure and energy projects. Senior role based in Belmont.ncluding significant responsibility for complex contract negotiations
• Demonstrated experience in pre-contracts management, including detailed contract reviews, commercial risk assessment, development of contractual departures, contract negotiation and finalisation.
• Experience in electrical infrastructure, transmission, substations, utilities, renewable energy or major construction projects
• Proven experience supporting tenders and contracts review for major infrastructure or construction projects valued at $100 million or more
• Strong knowledge of Australian construction contracts including AS4000, AS4902, AS4910, FIDIC, NEC and other standard form and bespoke EPC, D&C, construct-only and collaborative contracting arrangements..
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