Contracts Services Administrator at Anglicare Sydney

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Contract Administration, Compliance, Record Keeping, Stakeholder Management, Communication, Customer Service, Data Entry, Financial Clarification, Attention to Detail, Organisational Skills, Microsoft Office, Research, Information Management

Industry

Non-profit Organizations

Description

About the Role Join our Residential Care team as a Contracts Administrator, supporting contract best practice and ensuring agreements are managed accurately and compliantly across the sales process. You will work closely with the Contracts Services Manager to ensure contract best practices are upheld within the Residential Care strategic business unit. This involves managing and monitoring Residential Care contracts, leases, and other contractual arrangements while supporting the evaluation of new agreements. By providing high-quality administrative support, you’ll play a key role in the Residential Care sales process, liaising with Sales Consultants and ensuring compliance with organisational and legislative requirements. This is a Permanent Part- time (3 days in a week) role based in Anglicare Head office, Macquarie Park. Key Responsibilities Ensure Residential Care contracts and correspondence are completed accurately and on time. Finalise resident agreements, ensuring all payments are processed in line with agreements. Maintain and update client records, ensuring compliance with updates from the Department of Human Services/Services Australia. Monitor leases and other contractual arrangements within Residential Care facilities. Provide professional and timely responses to queries from Sales Consultants, facility staff, finance teams, residents, and their representatives. Keep documentation updated, including signed agreements and milestone reports, ensuring RAD receipts are issued promptly. Assist Accounts Receivable by clarifying fees, concessional status, and other charges as per RC agreements and policies. Provide accurate and empathetic assistance during resident and authorised representative enquiries. About you: To thrive in this role, you’ll need: A business or legal undergraduate degree or 3+ years of contract administrative experience. Strong attention to detail and organisational skills. Intermediate proficiency in Microsoft Office. Desirable experience with systems like Epicor SLS, NeRa, or Capital Guardians. Previous experience in aged care contracts or similar roles is advantageous. Excellent communication, customer service, and stakeholder management skills. Research and information management capabilities. Why Anglicare? We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career. On top of that, here are just some of the tangible benefits you will enjoy in a career with us: Flexible work options to get the most out of work and life Increase your take-home pay with salary packaging Ongoing professional development and leadership training to advance your career Exclusive discounts to over 400 retailers Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family Are you ready for a career that means more? To apply for this role, please click the ‘Apply’ button. All applicants will receive a response. Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds. Please note that successful completion of background checks and NDIS Worker Screening Check Clearance may be required as part of the employment process for this role. Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Application Close Date: March 22, 2026 Do you want a career that means more? We bring the strength, the support and the strategy to make it happen. At Anglicare, we’re building a future where every voice counts. We celebrate diversity, champion equity, and foster a culture of belonging - because your unique perspective helps shape stronger communities. Joining our team means becoming part of a values-led community, committed to transforming lives across aged care, housing, mental health, disability and family services. Here, you'll find the stability and support to build a meaningful career while making a positive impact in the lives of our society’s most vulnerable people. Because your passion for helping others deserves a home where it can truly flourish. Anglicare is where you can do the best work of your life. Your rewards and benefits We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally. Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life. We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family. Staff Rewards Enjoy access to our staff rewards portal, with exclusive discounts to over 400 retailers, free wellbeing resources and more. Salary Packaging Pay less tax on your income and increase your take-home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment… tax free! Employee Assistance Program At Anglicare, we care about your mental wellbeing, both at work and at home. Our confidential Employee Assistance Program provides free counselling as you need it. Employee Referral Program Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you’ll receive an additional $1,200 (taxable) payment when they reach six months of service. Formal Recognition The Performance Review process supports your professional goals through ongoing conversations and feedback from your manager. Your Annual Review Conversation provides an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.

Responsibilities

The Contracts Administrator will manage and monitor Residential Care contracts, leases, and other agreements, ensuring accuracy and compliance throughout the sales process. This includes finalizing resident agreements, processing payments, updating client records, and responding to queries from various internal and external stakeholders.