Control Desk Specialist-Pain Clinic at UnityPoint Health

Cedar Rapids, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clerical Duties, Patient Care, Phone Management, Scheduling, Billing, Multi-Tasking, Attention to Detail, Excel, Word, Patient Chart Management, Rooming Patients, Cleaning Rooms, Stocking Supplies

Industry

Description

Overview The Control Desk Specialist is responsible for assisting the healthcare team with clerical duties and facilitates communication and contributes to patient care. Technical aspects of patient care are performed under the direct supervision of a Registered Nurse (RN). The Control Desk Specialist participates in scheduling of appointments and assisting with billing/charges for patient accounts. The Patient Care Tech assures that each patient and family he/she comes into contact with receives prompt recognition and assistance and is treated with the utmost courtesy. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Control Desk Specialist is responsible for clerical duties of the clinic. Greet all patients and families Complete registration upon patient arrival Phone management Managing Work Queues: referrals and billing Scheduling appointments Patient chart management Billing Assists in patient flow when clinic is busy Rooming patients Cleaning rooms Stocking supplies Qualifications High School Graduate Previous clerical experience Experiences with clinic or hospital based EMR preferred. Good understanding or prior use of the following programs or ability to train quickly: Excel, Word Clerical experience Phone management experience Able to multi-task and attention to detail

Responsibilities

The Control Desk Specialist is responsible for assisting the healthcare team with clerical duties and facilitating communication to contribute to patient care. Responsibilities include greeting patients, managing phone calls, scheduling appointments, and assisting with billing.