Control Room Operator -Security

at  ACES Group

WHAT WE OFFER:

• Full-time, permanent roles in Sydney’s most exciting locations.
• Paid meal breaks, uniforms, and a structured mentorship program.
• Opportunities to upskill through our in-house training programs.
• A team that values your contributions and celebrates success.

ABOUT YOU:

We’re seeking individuals who:

• Hold a valid NSW 1A Security Licence (minimum 12 months).
• Have some experience in a control room environment (3–6 months).
• Bring excellent communication and problem-solving skills.
• Are committed to working a 24/7 rotating roster.

Not fully qualified yet? We can help! Our internal RTO supports your professional development.

ABOUT US:

ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities.
Our team members keep people and places safe in commercial facilities, public precincts, aviation facilities, education institutes, hospitals, parklands, technology precincts and major sporting & entertainment venues.
At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers.

As a Security Control Room Operator, you’ll be at the heart of our operations, ensuring safety and smooth coordination across sites. Your responsibilities include:

• Real-Time Monitoring: Watch over Sydney’s premier locations using advanced CCTV systems, ensuring security protocols are met.
• Alarm Response: Act promptly to investigate and resolve alarm triggers with professionalism.
• Emergency Coordination: Support team responses during critical incidents, ensuring everyone remains informed and tasks are executed seamlessly.
• Access Control: Manage authorisation systems to safeguard restricted areas.
• Report Management: Create and maintain detailed incident reports, communication logs, and operational briefs.
• Operational Equipment: Ensure the security tools and resources are ready and functional for all operations.

This role is ideal for someone who thrives in dynamic environments, can multitask under pressure, and has a passion for delivering top-tier security services.