Control Room Supervisor at Securitas USA Corporate Services

Bromley, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

28.64

Posted On

04 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Access Control, Incident Response, Escalations, Loss Prevention, Customer Service, Communication, Issue Triage, Reporting, Administrative Tasks, Supervisory Duties, CCTV Operation, Security Monitoring, SOP Adherence, Audit Preparation, Teamwork, Initiative

Industry

Security and Investigations

Description

Company Description We’re Hiring: Control Room Supervisor! 📍 Location: Hayes 💰 Pay: £28.64 per hour 📅 Hours: Average 42 hours per week: 4 on, 4 off working days, nights & weekends 🎓 From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes! Mandatory screening training must be successfully completed upon start, failure to do so could result in withdrawal of contract offer. Please note: On‑site parking is limited Grade: 3.1 Site Based See a Different World. Where potential is seen and progress is nurtured. Join our team as a Control Room Supervisor and play a key role in ensuring the safety, security, and smooth coordination of our operational environment. In this fast‑paced and dynamic environment, you’ll oversee critical security functions including access control, incident response, escalations, and loss prevention. We're looking for someone who can combine strong customer service with effective communication to keep operations running smoothly and ensure security standards are upheld at all times🛡️ As a Control Room Supervisor, you'll be the central point of coordination for incoming queries, issue triage, and directing matters to the appropriate channels. You’ll support timely reporting, manage administrative tasks, and step into shift‑supervisor duties when needed. This is a great opportunity for someone who thrives in a structured environment, can think clearly under pressure, and is eager to contribute to the overall safety and efficiency of our operations. This isn’t just another job. It’s your opportunity to step into a role as a Control Room Supervisor where your potential is recognised, your contribution is valued, and your progress is supported every step of the way✨ Job Description Responsibilities You’ll play a vital part in keeping people, property, and information safe. That includes: Monitors physical security operations Monitors cameras and access control systems covering data calls and entry/exit doors Dispatches appropriate personnel, as necessary Maintains logs and records in accordance with the Standard Operations Procedure (SOP) Identifies and escalates issues in accordance with documented policies and procedures Reviews all reports written during shift Ensures all scheduled posts are filled Maintains documentation and follows standardised procedures to successfully complete unannounced audits Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you. Qualifications What we’re looking for: We’re looking for someone who sees a different world—someone who values teamwork, shows initiative, and wants to grow. Ideally, you’ll have: Proven experience in datacentre operations or equivalent security industry experience; or equivalent experience in forces/services Previous supervisory experience is ideal CCTV licence Experience within a control room Able to be contacted at short notice for cover during daytime, evening and weekend hours. Flexibility to work days, nights, and weekends The right to work in the UK, with a 5-year checkable history Reliable and great team player Physically fit Strong communication skills in English—both written and spoken Why Join Securitas? We have a promise to our people, a ‘People Promise’ where opportunity, people and purpose play a vital role in our day to day! Opportunity: We see potential in every person and situation. People: We open our eyes to all that’s good. Purpose: We make your world a safer place. We believe in your future, not just your past. At Securitas, you’ll find a career built on trust, respect, and progress. Additional Information It’s great to see you’re considering a career with Securitas UK! Join our global team of 336,000+ colleagues and help make the world a safer place. At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise: Opportunity – We see potential in every person and situation People – We open our eyes to all that’s good Purpose – We make your world a safer place What You Can Expect Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help. Diversity & Inclusion – Be Yourself We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month. Your Benefits STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits. Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs. Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary. Specsavers – Save money on eye tests and when purchasing spectacles. WeCare – A 24/7 online GP, mental health support service, get fit programme and more. Toothfairy – Online access to advice and guidance, from real UK Dentists. Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions. Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals. Free Mortgage Advice Go & Live – Financial Wellbeing Hub Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas Take the Next Step Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today. See a different world. Pay Rate (UK): Hourly

Responsibilities

The supervisor will play a vital part in keeping people, property, and information safe by monitoring physical security operations, including cameras and access control systems, and dispatching personnel as necessary. Key duties involve maintaining logs, escalating issues according to policy, reviewing shift reports, and ensuring all scheduled posts are filled.