As a Control Room Supervisor! you will be responsible for:

• To actively and positively supervise a team of security officers ensuring all duties are carried in accordance with procedures and policies and ensure compliance with legal, Company and contractual obligations at all times, such as the Data Protection Act, Health and Safety at Work Act and procedures outlined in the Company handbook and Assignment Instructions.
• At all times, supervise the conduct of the team (to include ability to complete tasks, attitude and behaviour) and ensure all personnel are briefed, trained to the required standard and subject to regular effective performance monitoring.
• Provide first-line Supervisory security response to incidents in public and ‘back of house’ areas and ensure an effective security response to alarm activations on the access control system, case alarms and perimeter activations.
• Actively check the Museum for H&S and Security issues and escalate accordingly and ensure that all faults are reported appropriately
• Ensure officers report for duty complete the signing in/ out duty sheets correctly and conduct duties in required uniform, are issued with correct equipment and supervise the daily issue of officer’s keys and radios.
• To co-ordinate the daily rotation of the shift, perimeter and bag search teams with respect to tasks and breaks and conduct regular security post visits and monitor security patrols. To arrange cover for sickness, ‘blow outs’ and other immediate or planned absence
• Why Join Us?
• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents.
• Financial support
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to work scheme