Control4 Certified Audio/Video Installation Technician at Phoenix Systems

Brentwood, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

36.0

Posted On

01 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Audio/Video Installation, Control4 Certification, Customer Service, Security Systems, Technical Troubleshooting, Networking, Projector Calibration, Lighting Control, Installation, Programming, Communication, Emergency Service, Teamwork, Time Management, Attention to Detail, Problem Solving

Industry

Computers and Electronics Manufacturing

Description

Description Phoenix Systems is growing and we are looking for an experienced Audio/Video installation technician with Control4 certification(s) to join our amazing team. We are looking for candidates that are self-motivated, personable and of good character. You should be passionate about custom electronics and installation and all about providing world class service to our high-end clients. Starting salary range $27.00 to $36.00/hour depending on certifications. Anticipated start date of this position is February 2, 2026. Requirements Essential Duties and Responsibilities: Perform service, installation, and activation of security systems, surround sound systems, system components, speakers, TV hangs, remote controls, shades and screens, advanced lighting controls, and systems requiring Control4 automation and programming Communicate with the customer to review the work orders, answer customer questions professionally and properly Instruct and train the customer/end user on the system functions and operation. Have in depth knowledge of security systems operation, functions, and wiring requirements Completely understand security systems Phoenix Systems installs and services (NX, SimonXTi, 2Gig, DSC, Qolsys, Etc.) Handle after hours emergency service calls (as assigned on a rotation basis) Create and edit Control4 IR Drivers Ability to install and program shades and screens Have tools and experience needed to terminate multimode fiber ends Knowledge to calibrate advanced projectors and receivers for optimal video and sound Ability to think on your own and resolve technical issues without Must also be able to work and perform duties of Trim Tech II/III and A/V Security Technician II Perform other duties as assigned. Qualifications and Education Requirements: Minimum of 3 years of experience with security and/or Audio/Video installations required Active Control4 Associate Installer & Automation Programmer certifications through SnapAV is required Active Control4 PCNA Certification through SnapAV is preferred Centralized Lighting Certification through SnapAV is preferred Lutron Lighting Certification Preferred Knowledge of cable types and technologies and can distinguish which types to use in installation scenarios Ability to accurately assess system design and functionality when adding additional components Knowledge of setup of Networking requirements for Routers, Switches, DVR’s, Network Components, WAP’s, etc. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work in a clean and unobtrusive manner Ability to work independently and to carry out assignments to completion within standard accepted practices. Must have or be willing to obtain basic tools to perform job responsibilities. Must be able to clear a background check and drug screening Clear MVR required Technical or Vocational related schooling is preferred Physical Requirements: While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, reach with hands and arms, stoop, kneel, talk, and hear. Frequent use of step ladders and extension ladders Frequent amount of lifting up to 50 pounds Occasional lifting of up to 100 pounds Work Environment: Active construction sites Exposure to marked changes in temperature and humidity, and exposure to dust. Moderate noise Benefits: Paid Time Off Program - Start accruing PTO your first week! Eight Paid Company Designated Holidays 401(k) w/company match Health, Dental and Vision Insurance options that start the 1st of the month after 60 days of employment Short Term Disability Options Long Term Disability Options Employee Assistance Program Life Insurance Options Employee Discount Free Alarm Monitoring Take home vehicle Gas/Vehicle Maintenance paid by company Monday - Friday daytime work schedule (no nights or required weekends) Positive work culture with opportunities for advancement and growth

Responsibilities

The technician will perform service, installation, and activation of various audio/video and security systems, ensuring customer satisfaction through effective communication and training. They will also handle emergency service calls and resolve technical issues independently.