Controller at GBC Food Services, LLC
Richardson, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Accounting, GAAP, Consolidations, Internal Controls, Process Automation, ERP, Financial Modeling, Tax Compliance, Budgeting, Forecasting, Team Leadership, Communication, Data Analysis, High-Volume Transactions, Revenue Recognition, Cash Management

Industry

Food and Beverage Services

Description
Description Job Overview The Controller is the enterprise owner of accounting operations for a multi-entity, high-transaction franchisor. This role builds and runs a scalable close, consolidation, and control environment across parent and subsidiaries, ensuring accurate GAAP financials, rapid insight for decision-makers, and audit-ready compliance. The Controller leads a growing team (AP/AR, GL, Payroll, Revenue, Franchise Accounting) and partners cross-functionally to support franchise kiosks in host locations (primarily grocery stores), clients, and other stakeholders. The Controller establishes a service-first finance organization that anticipates stakeholder needs and delivers timely, accurate, and transparent support to franchisees, clients (host locations), and internal partners. ________________________________________ Supervisory Responsibilities Lead, coach, and develop a 6–12+ person accounting team across AP, AR/collections, GL, revenue, expense payments, franchise and inventory accounting. Set team OKRs/KPIs (days to close, DSO/DPO, unapplied cash, aged AP/AR, recon timeliness/accuracy). Manage external auditors, tax advisors, and key banking/merchant processing relationships. ________________________________________ Key Responsibilities Close & Consolidation: Own a 5-day (or better) monthly close; produce consolidated financials with intercompany eliminations and multi-entity, multi-state compliance. High-Volume Ops: Architect and oversee high-transaction workflows (AP three-way match, vendor portals, P-card/credit card, merchant settlement, e-comm gateways, chargebacks, cash management). Revenue & Cost Accounting: Ensure accurate recognition of royalties/fees and product revenue (franchise context), COGS and inventory valuation, freight, and landed cost. Controls & Compliance: Implement a “SOX-lite” internal control framework (segregation of duties, approvals, reconciliations, access management). Maintain audit readiness and manage annual financial audit. Systems & Automation: Serve as ERP owner (NetSuite or equivalent). Drive automation (bank feeds, advanced reconciliations, approvals, OCR/AI invoice capture, workflows, dashboards). Define the ERP roadmap aligned to growth (new entities, locations, modules). Treasury & Cash: Oversee cash positioning/forecasting, debt covenants, merchant funding timeliness, and working capital optimization. Tax & Regulatory: Coordinate multi-state sales/use tax, property tax, franchise tax; partner on federal/state income tax prep. Budgeting/Forecasting: Co-lead the planning calendar with FP&A; deliver budget/forecast packages and variance analytics for leadership and the Board. Policies & Training: Establish accounting policies; train field/operations partners and franchise support on invoice, expense, and inventory processes. Executive Partnership: Translate financials into clear insights and actions; present at leadership and board meetings. Cash Intake from Grocers: Own intake of weekly/monthly funds from host grocers; reconcile remittances to POS/statement detail and bank deposits; investigate variances same-day. Pass-Through Expense Validation: Validate and deduct applicable pass-throughs prior to franchisee pay—insurance, warehouse, P-Card/program expenses, chargebacks, fees, and other authorized offsets—per contract and policy. Settlement Package & Approvals: Produce standardized Franchisee Settlement Statement each cycle showing gross receipts, itemized deductions, net payable, and supporting schedules; route exceptions for CFO approval. Disbursement & Reporting: Execute timely, accurate payments to franchisees; post journals and update subledgers; publish dashboards for franchisees and internal stakeholders. Controls & Audit Trail: Maintain “SOX-lite” controls over settlement data (source-to-bank traceability, segregation of duties, maker/checker for deductions, file integrity checks), with audit-ready logs. Dispute & Exception Management: Lead a formal dispute process with SLAs; resolve grocer variances, chargebacks, and franchisee inquiries within defined timeframes; escalate systemic issues with corrective actions. Policy Stewardship: Own policies for allowable deductions, documentation standards, thresholds for manual review, and remediation steps; train Ops/Franchise Support on process and tools. Merchant & Gateway Recons: Match card/ACH settlements from grocers and gateways to POS and bank; clear exceptions within SLA; maintain unapplied cash below threshold. AR Governance: Enforce credit and dunning policies; drive DSO improvements while safeguarding relationships with grocer clients and franchisees. ________________________________________ Competencies Builder mindset with disciplined operational rigor; designs for scale. Expert in multi-entity consolidations and high-volume transaction environments. Data-driven leadership; uses KPIs to manage outcomes. Strong communicator able to influence cross-functionally and at the board level. Talent developer who raises the bar and creates accountability. ________________________________________ Required Skills/Abilities Advanced GAAP expertise; strong command of consolidations, intercompany, and eliminations. Mastery of month-end close, reconciliations, and flux analysis in high-volume environments. ERP power user/administrator (NetSuite required or equivalent multi-entity ERP); proficiency with advanced Excel and financial modeling/reporting. Proven design and implementation of internal controls and process automation. Working knowledge of ASC 606 (franchise/royalty and product revenue) and ASC 842 preferred. Comfortable with merchant processing, payment gateways, and chargeback resolution. Multi-state sales/use tax and e-commerce/omnichannel accounting exposure. ________________________________________ Education and Experience Bachelor’s in Accounting or Finance required; CPA preferred. 8–12+ years progressive accounting leadership, including 3–5+ years leading multi-entity, high-volume teams. Background in franchisor, food services, consumer products, retail, or distribution strongly preferred. Successful track record reducing days-to-close, automating reconciliations, and passing clean audits. ________________________________________ Physical Requirements Prolonged periods at a computer; occasional lifting up to 25 lbs. Occasional travel for audits, bank/tax meetings, or operational reviews. ________________________________________ Work Environment Corporate office with periodic visits to other locations. Fast-paced, growth-oriented setting requiring tight cross-functional coordination. ________________________________________ Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All positions at GBC Food Services are considered on-site. Any alternative work arrangements are temporary and subject to change at any time, with or without advance notice.
Responsibilities
The Controller oversees accounting operations for a multi-entity franchisor, ensuring accurate financials and compliance. This role includes leading a team and managing high-volume workflows while establishing a service-first finance organization.
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