Controller within Service Delivery at H&M Group

Warsaw, mazowieckie, Poland -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Budget Planning, Invoice Handling, Stakeholder Management, Vendor Contract Monitoring, Financial Credibility, Cost Optimization, Procurement Processes, Business Case Preparation, Financial Compliance, Change Management, Continuous Improvement, Cost Control, Operational Efficiency, Service Delivery Assessment, Communication, Adaptability

Industry

Retail

Description

Job Description WHAT YOU’LL DO As a Controller within Service Delivery, you will take care of finance, stakeholders management and vendor contracts compliance from a budget perspective to support stores, offices and warehouses in their day-to-day operations. You will be responsible for maintaining financial credibility to meet both current business expectations and future demands. You will: Own and steer budget planning for different markets including stores and warehouse with monthly and quarterly follow-ups with relevant key stakeholders. Secure financial visibly to support decision making and cost optimizing opportunities. Handling and setting routines for invoice handling. Contribute to procurement processes by preparing financial evaluations and business cases for support services. Manage and monitor vendor contracts to ensure financial compliance and value delivery. Coordinate financial aspects of change management and ensure stakeholders are informed of budgetary implications. Lead continuous improvement initiatives that enhance cost control and operational efficiency. Assess service delivery needs and support the realization of the service roadmap. Secure that service deliveries and changes are coordinated and aligned with relevant stakeholders. WHO YOU ARE We are looking for people with… Experience in budget creations and invoice handling. A mindset for continuous improvement and proactive solution development. and people who are… Able to multitask and manage various stakeholders simultaneously. Clear and inspiring communicators with English B2-C1. Open-minded, flexible, and adaptable to change. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. Lunch card with a monthly top-up of PLN 200 for food outlets Provided lunches in the office cafeteria. 25% staff discount for you and one family member across all H&M Group brands – in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET). H&M HIP incentive program. Referral bonus for recommending externally hired colleagues (from PLN 480 to PLN 1,200 gross, depending on the position). Co-financed private medical care and life insurance. Co-financed access to either a Multisport Card or a Medicover Sport Card. Co-financed access to the Multilife Platform, offering psychological and dietary consultations, language courses, and more. Access to the MyBenefit platform. Occasional coupons and bonuses throughout the year. Compensation for prescribed corrective glasses. Additional day off (jubilee). Educational Learning Studio platform, including LinkedIn Learning. Structured year-round development process with goal setting, performance evaluation, and achievement review. Career opportunities, with 70% of our recruitment processes filled through internal promotions. JOIN US This is a full-time position. This role can be performed from any H&M office within the East Europe Region. The Controller within Service Delivery reports directly to the Market Business Tech Operations Manager. If you feel that this is an opportunity that will drive you, please apply with your CV in English no later than March 822nd 2026. Due to data privacy policies, we only accept applications via our career page. Take the next step in your career together with us. The journey starts here. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Responsibilities

The Controller will manage finance, stakeholder relations, and vendor contract compliance from a budget perspective to support daily operations across stores, offices, and warehouses. Key duties include owning budget planning, securing financial visibility for decision-making, and ensuring vendor contracts meet financial compliance.