Convenience Store Assistant Manager (33581) at Agua Caliente Casinos

Rancho Mirage, California, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Store Management, Supervision, Training, Team Motivation, Problem Solving, Communication, Mathematical Skills, Computer Skills, Report Writing, Operational Goals, Inventory Management, Promotions Implementation, Customer Complaint Resolution, Performance Review

Industry

Gambling Facilities and Casinos

Description

Job Details Job Location: Agua Caliente Fuel - Rancho Mirage, CA 92270 Position Type: Full Time - Exempt Job Category: Management Job Description Summary This position assists in the management of a high-volume convenience store and fuel outlet. Assists in the supervision of all employees and works with the CS Manager to delegate tasks, manage personnel, and implement operational goals. Essential Duties and Responsibilities (other duties may be assigned): Assist the store manager in all aspects of the store’s operation to ensure business initiatives are being met. Enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept. Maintain quality brand image standards. Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner. Provides customer service-related assistance, such as assisting customers with selection and/or purchase, and handling exchanges. Resolves customer complaints, in a timely and professional manner. Motivate, encourage, and challenge all team members of Agua Caliente Fuel ensuring excellent customer service. Supervise and train staff. Review staff performance and offer training and coaching as needed Collaborate with team leads on setting and achieving team-specific goals Complete daily paperwork and computer entry in a timely manner as established by management. Implement Monthly promotions, insure all POS advertising/signage is properly posted at the proper time. Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures. Supervisory Responsibilities Retail Clerks Gas Station Attendants Access to Sensitive Areas and Information As per the ACGC Access Matrix. Signatory Ability None Qualifications Required Education and/or Experience 5 years customer service, cash handling, and store experience including at least 2 years management experience. Must be 21 years of age. Must have a valid state Driver’s License. Must have good mathematical skills. Must have strong computer skills. Ability to write reports and business correspondence. Ability to communicate effectively both verbally and in writing. Working Conditions/Physical Demands While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee frequently is required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Responsibilities

Assist in managing a high-volume convenience store and fuel outlet, supervising employees and ensuring operational goals are met. Provide customer service, resolve complaints, and maintain store standards.