JOIN THE TEAM AND LOVE YOUR JOB!

The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and that shows in our attention to detail and the excellence of our convention and exhibition service. With good pay, extensive benefits and a family atmosphere, we are looking for an individual with a strong work ethic to lead on delivering the very best for all exhibitions.

• Position will be in charge of all trade shows assisting all exhibitors.
• Will work with billing, shipping and receiving, sales office, front office, banquets, catering, engineering and group contact.
• Ensure that details are followed from the banquet event order (BEO) and check BEO for that day’s setups in all upcoming functions.
• Review and check all upcoming BEOs and production sheets for shift.
• Unlock meeting room doors, change door cards, check lighting and temperature in meeting rooms.
• Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner.
• Deliver soiled linen to laundry department; determine if linen needs to be washed immediately for next day’s setup or in the immediate future.
• Assign room clean outs and setup.
• Ensure that the catering areas are maintained in a clean, organized, and safe condition.
• Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked, and ensure all equipment is stored in the designated area.
• At the end of each shift, inspect and make any necessary corrections on all work done by setup staff.
• Take ownership of all guest compliments or complaints and relay same to management.
• Submit maintenance requests to the Banquet Manager/F & B Mgr for Bqts & Catering for broken or damaged equipment.
• Assist staff with room setups, food service, and clean up when necessary.
• Maintain Driftwood and hotel standards of food, beverage, and quality guest service.
• Ensure guest satisfaction by delivery of an exceptional product