Conversation AI specialist Growwwer at MOL Group

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Conversational AI, Chatbot development, Requirement collection, Data analysis, Agile methodology, Copilot Studio, Product documentation, Stakeholder communication, Functional testing, Excel, Powerpoint, Problem structuring, Logical thinking, Automation, User experience

Industry

Oil and Gas

Description

GROWWW WITH MOL GROUP as a Conversational AI specialist GROWWWER based in Budapest MOL Campus The 1 year Growww program (with a view of turning to a permanent specialist position after finishing the program) offers to fresh graduates a unique opportunity to your 1st career step in a stable leading multinational company with Budapest based HQ Gaining work experience under professional mentor Providing cross-cultural working environment and Chances in taking part in trainings and conferences organized in the frame of Growww program and delivers the project tasks in the given deadline Building career within the company country and international level Working in our high tech MOL Campus in 11th district or decide on home office 2 times per week WHAT YOU CAN EXPECT IN THIS ROLE: Chance to support the Chatbot Product Owner in the design, development, and continuous improvement of enterprise chatbot solutions, contributing to increased operational efficiency, improved user experience, and accelerated adoption of AI‑driven automation across the organization. WHAT WOULD BE YOUR DAILY TASK: Support chatbot product lifecycle activities by assisting in requirement collection, backlog preparation, and documentation, ensuring that chatbot developments align with business needs and product priorities. Analyze user interactions and chatbot performance data to identify improvement opportunities, supporting data‑driven decisions for optimization and enhanced user satisfaction. Assist in use case discovery and refinement by collaborating with business stakeholders and translating business needs into clearly structured chatbot intents, flows, and features. Coordinate testing and validation activities by preparing test scenarios, executing functional tests, and documenting defects to ensure high‑quality chatbot releases before go‑live. Maintain product documentation and knowledge assets including use case descriptions, conversational flow diagrams, release notes, and user guidance, enabling transparency and scalability. Support adoption and change enablement activities by helping prepare demo materials, user communications, and training content to promote chatbot usage across the organization. Collaborate with technical teams (developers, AI engineers, platform owners) to track progress, clarify requirements, and ensure timely delivery of agreed product features. Handle operational support tasks and minor content updates within chatbot tools under guidance, without impacting core architecture or production stability. Updating non‑critical chatbot content, FAQs, or training/test environments Preparing analysis, documentation, and recommendations Proposing backlog items and improvement ideas WHAT WE'RE LOOKING FOR YOUR BACKGROUND: 👍 Your Background: Bachelor’s degree (or final‑year student) in:Information Technology, Data Science, Engineering or similar relevant field, basic understanding of digital products and agile ways of working, interest in AI, chatbots, automation, and user experience, conversational AI platforms (e.g. Copilot Studio) 👍 Your Personality is equipped with ability of structuring problems and document requirements clearly, Stakeholder‑friendly communication mindset, analytical and logical thinking, clear written and verbal communication, Attention to detail, willingness to learn and take feedback, organizational and prioritization skills 👍 Team Player: Believe that teamwork and collaboration make the community strong. 👍 Language Skills: Fluent in English; proficiency in any other language is an advantage. 👍 Tech Savvy: General hardware and software knowledge, interest in new technologies, proficiency in Excel & Powerpoint, Operating systems and networks related experience WHY JOIN MOL GROUP? 🔑 Stable Background: In a world that's changing at fast speed, we're all about keeping it stable. Be part of a diverse business background, working towards a rock-solid future in various sectors. We provide competitive benefits with annual bonus, extensive fringe benefits and free health screen programs. 🌎Regional impact: We drive daily progress in the CEE, impacting millions of lives with our services and products. If you're all about shaping the region and rubbing elbows with professionals from all walks of life, this is where it's at. 📈 Personal Growth: Whether you're into business buzz or digging the functional vibes, you will find your place. Level up your personal & professional skills with tailored support, onboarding, mentoring, and engaging projects. 🥰 Proud Community: A MOL Group we create solutions, and we believe in smashing it together as a team. Join our passionate and inspiring community of 25,000 members and participate our company events. 👉 Are you ready to grab the opportunity and dive into your career? If so, do not hesitate, apply today and Growww among us later! Please visit our site at molgroup.info/growww How to apply? www.mol.hu/karrier or contact Andrea Juhász on +36 20 931-1239 or andreajuhasz@mol.hu or connect with me on Andrea Juhasz - Senior Recruitment Specialist - MOL Group | LinkedIn At MOL Group, we know that our strength lies in diversity. During the selection process, we provide equal opportunities to all applicants with the appropriate qualifications and work experience, regardless of age, gender, disability, or reduced work capacity, sexual orientation, or ethnicity. At MOL Group, everyone matters. If you have any specific needs related to your reduced work capacity at any stage of the recruitment process, please inform our recruitment team! We are happy to assist. #LI-KKI

Responsibilities

Support the Chatbot Product Owner in the design, development, and continuous improvement of enterprise chatbot solutions. Coordinate testing activities, maintain product documentation, and collaborate with technical teams to ensure timely delivery of features.