Position: Conversational Designer / AI Trainer - Equity Only
Location: Remote
Category: Flexible, Full-time (30 - 40 hours)
Compensation: Fair Market Value, Equity-Based Compensation Model
Welcome to the forefront of transformational change. At SOULCHI, we are driven by a vision that blends virtues-based leadership, conscious growth, and a commitment to the United Nations Sustainable Development Goals. As an equity-based startup team member, you’re not just joining a team; you’re embarking on a journey to shape a more harmonious and sustainable world. We believe that true progress stems from the fusion of innovation and values, and that’s exactly what you’ll find here – a dynamic environment where your talents will thrive, your ideas will flourish, and your impact will resonate far beyond. Join us in rewriting the narrative of leadership and making a lasting difference that echoes through generations.

SummaryWe are looking for a Conversational Designer / AI Trainer to shape the voice, personality, and interaction design of AI-powered conversational agents. You will define how AI agents guide users, clarify intent, and execute tasks while maintaining empathetic, wellness-focused tone. You will train agents through structured prompts, dialog flows, and feedback loops, ensuring agents balance autonomy with safety and user trust.Key Responsibilities

• Design conversational flows that incorporate agent reasoning, planning, and task execution.
• Define the role, boundaries, and escalation protocols for AI agents (when to act autonomously vs. hand off to humans).
• Create structured training data (intents, Q&A, scenarios, role plays) for conversational and agentic workflows.
• Collaborate with AI engineers to align agent behaviors with user journeys.
• Test agent conversations for accuracy, empathy, safety, and inclusivity.
• Continuously refine prompts, instructions, and memory management to improve agent performance.
• Maintain documentation of agent personas, use cases, and best practices.

QUALIFICATIONS

• 2+ years in Conversational Design, AI Training, UX Writing, or Dialogue Systems.
• Strong creative writing skills with an ability to craft empathetic and trustworthy AI agent dialogues.
• Familiarity with LLMs, NLU, and agent orchestration concepts.
• Experience with conversational AI tools (Dialogflow CX, Rasa, LangChain-based agents).
• Understanding of user psychology, trust, and behavior in human-agent interaction.
• Collaborative mindset for cross-functional work with engineers and product leads.

• Design conversational flows that incorporate agent reasoning, planning, and task execution.
• Define the role, boundaries, and escalation protocols for AI agents (when to act autonomously vs. hand off to humans).
• Create structured training data (intents, Q&A, scenarios, role plays) for conversational and agentic workflows.
• Collaborate with AI engineers to align agent behaviors with user journeys.
• Test agent conversations for accuracy, empathy, safety, and inclusivity.
• Continuously refine prompts, instructions, and memory management to improve agent performance.
• Maintain documentation of agent personas, use cases, and best practices