Conversational UX Designer (m/f/d) at Dedalus

Vienna, , Austria -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

45000.0

Posted On

01 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User Research, Multimodal Interaction Design, Usability Testing, Collaboration, Communication, Design Systems, Figma, FigJam, Zeroheight, Project Management, Attention to Detail, Teamwork, Healthcare Knowledge, B2B Experience, German Proficiency, English Proficiency

Industry

IT Services and IT Consulting

Description

Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Your code could save lives! We are looking for you, located in Vienna with the possibility of hybrid working as a Conversational UX Designer (m/f/d) Your tasks are: Conducting user research to understand how users interact across multiple modalities—voice, touch, and graphical user interfaces—and identifying context-dependent behaviors and needs Designing multimodal interaction flows that define how users seamlessly transition between modes (e.g., voice to screen, touch to text) to accomplish tasks efficiently Defining the visual, spoken, and behavioral elements of the experience, ensuring each modality complements the others and supports clarity, accessibility, and ease of use Conducting multimodal usability tests to evaluate cross-channel continuity, clarity of system responses, interaction efficiency, and identify friction points Collaborating with product managers, development leads, UX designers, UX researchers, documentation and localisation other stakeholders to translate insights into cohesive multimodal experiences Championing the user’s perspective, ensuring that interactions remain intuitive and user-centered regardless of the mode or combination of modes used Challenging existing designs and improving the overall multimodal ecosystem by leveraging data, analytics, and performance metrics to refine interaction patterns Demonstrating flexibility in iterating and aligning multimodal behaviors to deliver a launch-ready product while maintaining a strong focus on user needs Balancing technical feasibility, business goals, and user expectations to ensure the multimodal system provides coherent, high-value interactions You’ll bring in: BSc in Design, Psychology, Cognitive Science, HCI or other relevant field 3-5+ years of relevant experience in the field Experience in working within a B2B context and a background in healthcare are a plus Working proficiency in German and English Excellent communication and interpersonal skills. You can get your ideas across to a variety of audiences. Ability to manage multiple projects of varying complexities and meet deadlines Strong collaborator, with proven ability to facilitate workshops with stakeholders including designers, researchers, product leads and engineers Fluency in the design process and tools such as Figma, FigJam & Zeroheight Experience in working with and contributing to Design Systems Attention to detail, patience, and aesthetic sensibility Adept at planning and prioritizing tasks in collaboration with cross-functional teams, ensuring efficient workflows and timely delivery Strong sense of teamwork, understanding the importance of collective responsibility and shared goals to achieve optimal outcomes Working proficiency in German and English is required You will like us for: Value-oriented work environment that promotes collegial cooperation and encourages active participation An innovative corporate culture that promotes technical excellence and a secure workplace with long-term perspective A diverse, international, and German and English-speaking team with a strong sense of community Opportunities for continuous learning through internal and external training Our benefits: Subsidy for public transport tickets (annual ticket Vienna, Climate Ticket, etc.) Food vouchers redeemable flexibly for your daily shopping Group accident insurance that also covers private accidents Private health insurance with attractive conditions through group discounts Corporate benefits with discounts and perks Be part of our innovative power and shape the future with us! #teamdedalus #together4success #dedalusgroup The minimum salary for this position is € 45.000 gross per year (38.5 working hours) according to the IT-collective agreement, an overpayment plus bonus arrangement depending on qualification/experience is self-evident for us. We are looking forward to receiving your online application! Severely disabled applicants will be given special consideration if they are equally qualified. Dedalus HealthCare Ges.m.b.H. Quartier Belvedere Central Gertrude-Fröhlich-Sandner-Straße 1 A-1100 Wien ----------------------------------------------------------------------------------------------------------- Dedalus produces, distributes, implements and maintains complex, technologically advanced and innovative IT solutions for hospitals, rehabilitation clinics, psychiatric clinics and diagnostic facilities such as radiology and cardiology. These IT solutions support all essential processes of administration, documentation, workflow control and audit-proof archiving of data and documents in health care companies. Founded in Florence in 1982, the Dedalus Group is the leading provider of healthcare and diagnostic software in Europe and one of the largest in the world. Dedalus Group is a leading international healthcare software solutions provider, working at scale to enable multiple local healthcare models and ecosystems to transform care digitally. Dedalus supports the whole continuum of care, through its open standards-based solutions serving each actor of the healthcare ecosystem to provide better care for each individual in a healthier planet.

Responsibilities

The Conversational UX Designer will conduct user research and design multimodal interaction flows to enhance user experiences across various interfaces. They will collaborate with stakeholders to ensure intuitive and user-centered interactions while evaluating usability through testing.