We are seeking a Conversion Optimization Account Manager to act as the primary point of contact for our clients. In this role, you will manage client relationships, oversee project timelines, and ensure the seamless execution of our CRO strategies. You will work closely with a Sr. Conversion Strategist, who will lead the data analysis and experimentation strategy while you focus on client communication and project coordination.
The ideal candidate is a skilled communicator with experience in account management, digital marketing, or CRO. You should be able to translate complex test results and data-driven strategies into clear, actionable recommendations for clients.

QUALIFICATIONS & SKILLS

• 3+ years of experience in account management, digital marketing, or CRO.
• Strong ability to communicate data-driven insights to non-technical stakeholders.
• Experience managing multiple clients or projects simultaneously.
• Familiarity with web analytics, A/B testing, and digital marketing concepts.
• Highly organized with excellent time management skills.
• Ability to build rapport and maintain strong relationships with clients.
  Job Type: Full-time
  Pay: $103,704.00 - $112,410.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Application Question(s):

• What experience do you have in managing client relationships in a digital marketing or CRO-related role?
• What experience do you have with web analytics tools (e.g., Google Analytics, Adobe Analytics, Mixpanel)?
• Have you ever conducted or assisted in an A/B test? If so, what was the test, and what were the results?
• What interests you most about conversion rate optimization (CRO)?
• What is a website or app that you think has a great user experience, and why?
• How do you handle a situation where a client is unhappy with test results or performance?
• What strategies do you use to keep multiple client projects on track and organized?
• How comfortable are you presenting test results and data-driven insights to clients? Can you give an example?

Work Location: Remot

• Serve as the main point of contact for assigned clients, ensuring strong relationships and high satisfaction.
• Work alongside the Sr. Conversion Strategist to communicate testing roadmaps, results, and insights to clients.
• Own the project timeline, ensuring tests are launched and completed on schedule.
• Facilitate collaboration between clients, designers, developers, and strategists to ensure smooth execution of CRO initiatives.
• Identify and anticipate client needs, proactively addressing questions or concerns.
• Provide clear and compelling reports on A/B test performance and strategic recommendations.
• Help refine internal processes to improve efficiency in client communications and project management.