Conversions Operations Specialist

at  Invisible Agency

CONVERSIONS OPERATIONS SPECIALIST- FULLY REMOTE

Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.
Website | Video Demo | Core Values
The Business Context
You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with: finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function.
But, like humans, algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviours.

WHO ARE WE LOOKING FOR?

We are looking for a Custody Operations Specialist! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to client’s platform. In this position, you will have the opportunity to manage projects, collaborate cross- functionally with internal stakeholders to enhance our onboarding experience, and provide exceptional service to plan sponsors. As a Specialist, you will take responsibility for management of specialized functions such as acting as the subject matter expert for plan conversions

• Review and record cash and in-kind asset transfers in the trust accounting system

• Work with sub-custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs

• Perform reconciliations of invested assets and cash activity between the trust accounting system and sub-custodian by specified deadlin
• Manage all operational aspects of the installation process, including coordinating with Implementation Managers and Investment teams, to successfully transition new and conversion qualified plans onto the Client’s platform
• Manage all operational aspects of the reconversion process, including coordinating with receiving record keepers, to liquidate and transfer plan assets from client platform
• Coordinate with financial advisors, plan sponsors, prior record keeper sub-custodians, and/or third-party administrators to determine onboarding or conversion timelines, action items with delivery dates for all parties, and communicate overall project status to all interested parties
• Update, maintain, and review client data within CRM systems
• Ensure collaboration with all internal teams to meet expected timelines
• Support the creation and maintenance of written operating procedures related

to assigned functions

• Research and resolve any issues that arise in the course of these processes