DESCRIPTION

A fantastic opportunity has arisen to join our Residential Conveyancing team as a Conveyancing Administrator.
This role will support the Residential Conveyancing team with a range of clerical and administrative tasks on a daily basis, whilst providing an excellent level of service to our clients.
The ideal candidate will come from an administration background in a professional services business, and the successful candidate must be able to deal with high volumes of work to a high standard with accuracy and attention to detail.
This role is full time, permanent and based at our Pride Park offices.
Reporting to the Head of Residential Conveyancing.

SKILLS, KNOWLEDGE AND EXPERTISE

You will:

• Have previous experience working in a fast paced administration role
• Have exceptional client service skills, going above and beyond client expectations
• Have excellent telephone communication skills
• Enjoy working in a team and thrive in a busy environment
• Have great personal organisation skills
• Be computer and IT literate

Disclosure will be required in the event that a position is offered.

• Answering incoming calls into the department, dealing with general enquiries and quotes where possible
• Taking messages for fee earners and solicitors and passing them on in a timely manner
• Giving general updates by phone and email where necessary
• Checking account balances
• File opening for new client matters
• Handling and processing of post in a timely manner ensuring correspondence is passed to the correct fee earner promptly
• Photocopying, filing, and scanning of client forms and paperwork onto the client matter
• File closing for completed matters
• Any other tasks set by the head of residential conveyancing or the fee earners