EXPERIENCE

Significant experience providing a professional administrative/secretarial service ideally within a residential conveyancing or legal services environment
Experience of working in a busy and fast paced environment
Experience of providing high levels of client care face to face and over the telephone
Experience of copy typing and digital dictation accurately and quickly
Experience of working on a range of computer software packages
Experience of handling confidential information appropriately

SKILLS AND ABILITIES

Able to work quickly with a high degree of accuracy
Excellent verbal and written communication skills
Ability to handle interruptions professionally and maintain concentration
Ability to work with professionalism and integrity
Able to work effectively to deadlines
Ability to multitask and manage and organise own workload and prioritise accordingly
Ability to understand and work effectively with a diverse customer base
Excellent IT skills and the ability to pick up new software packages with ease