The team at Elite Touch Group are excited to be working with a well-established client who are seeking a Conveyancing Paralegal to join their busy conveyancing team , based at their Southampton office.

• Manage an administrative workload under the guidance of fee earners.
• Provide administrative support to fee earners including file-opening, telephone management, document production filing/ archiving, photocopying, email management, online portal management and dealing with post.
• Draft documents and bills under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions.
• Undertake basic legal processes under supervision, such as assisting in processing cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies.
• Correspond with clients as required through telephone, email, letter and face-to-face.
• Providing excellent client service at all times
• Learn the firm’s policies and business processes, ensuring compliance, particularly with regard to confidentiality, security data protection and file retention and destruction requirements
• Ensure adherence to all affiliations and standards connected to the department (Land Registry, etc.)
• Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures.
• General administrative and legal support.
• Keeping clients and their representatives updated as to the progress of their matters.
• Dealing with any queries or enquiries raised by clients, other solicitors, and third parties (e.g. lenders, managing agents).
• Obtaining and reviewing documents from clients and vendors for accuracy.
• Preparing closing statements for clients as well as other tasks as required
• Keeping accurate records of all client communications and transactions.