COO (Chief Operating Officer) - Creative Industry at BlueRock

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Strategy, Delivery Leadership, Process Excellence, P&L Stewardship, People Leadership, Risk Management, Cross-Functional Partnership, Commercial Management, Reporting, Continuous Improvement, Integration Leadership, Execution Focus, Scalable Mindset, Commercial Acumen, Stakeholder Management, Communication

Industry

Financial Services

Description

Provide operational leadership and discipline to a prominent publicly listed media and technology company. The COO will drive execution, optimise end-to-end operations and embed scalable systems and controls to support sustainable growth and reliable delivery across all business units. Key responsibilities Operational strategy & execution: Translate CEO and Board strategy into clear operational plans, priorities and KPIs; set the cadence for delivery and hold the organisation to account for outcomes. Delivery leadership: Lead execution across production, distribution, commercial partnerships and customer operations to ensure consistent, high-quality delivery. Process excellence & systems: Simplify and standardise core operating processes; lead selection, implementation and adoption of operational systems (ERP, project management, ticketing, CRM integrations) to create a single source of operational truth. P&L stewardship (operational focus): Partner with commercial and finance leaders to forecast and control operating costs, improve gross margins and translate strategy into operational budgets and plans. People & leadership: Build, coach and hold accountable high‑performing operational teams; define clear roles, responsibilities and reporting lines; set performance standards and development plans for direct reports. Risk, compliance & controls: Establish and maintain operational controls, business continuity and vendor management frameworks; ensure compliance with relevant laws and contractual obligations. Cross‑functional partnership: Act as the primary execution partner to the executive leadership team, ensuring operational feasibility of commercial initiatives and enabling rapid, joined‑up decision‑making. Commercial & partner management: Manage key supplier and partner relationships; negotiate commercial terms, define SLAs and hold partners to agreed performance metrics. Reporting & performance management: Deliver concise, timely reporting to the CEO and Board covering KPIs, risks, issues and remediation plans; foster a “no surprises” culture through proactive communication. Continuous improvement: Instil a test‑and‑learn mindset focused on measurable improvements in throughput, quality and cost efficiency. Integration leadership: Lead operational planning and execution for acquisitions and major integrations to ensure timely, effective outcomes. Proven senior operations experience: Demonstrable track record as a COO, Head of Operations or similar role, leading operations in complex, multi‑division businesses. Execution focus: Strong bias for action with an ability to translate strategy into operational outcomes and measurable performance improvements. Scalable mindset: Experience designing and implementing robust frameworks, processes and systems that scale across the business. Commercial acumen: Comfortable managing vendor/commercial contracts, operational P&Ls and budgeting with a clear focus on margin improvement. Leadership & influence: Decisive, resilient leader with gravitas; able to build trust with executive peers, operational teams and external partners. Risk & compliance awareness: Proven experience establishing operational controls, business continuity planning and vendor governance. Stakeholder management: Excellent communicator with the ability to present clearly to the CEO and Board and to manage demanding internal and external stakeholders. Key performance indicators Financial delivery: Delivering on‑budget results across multiple operational P&Ls. Margin management: Demonstrable gross margin improvement. Operational efficiency: Measurable streamlining of systems and processes. People & culture: Driving cultural outcomes that support accountability, continuous improvement and cross‑functional collaboration. Integration success: Successful and timely integration of acquisitions and major operational changes. Why join us Impact: Lead operations at a high‑profile, publicly listed media and technology company during a pivotal growth phase. Scope: End‑to‑end operational influence across production, distribution, commercial partnerships and customer operations. Collaborative leadership: Work closely with a senior executive team and an engaged Board to shape long‑term strategy and delivery.

Responsibilities

The COO will provide operational leadership, translating CEO and Board strategy into clear operational plans and ensuring high-quality delivery across all business units. Key responsibilities include leading execution, optimizing operations, and establishing operational controls.