JOB DESCRIPTION:

Position Summary: (Overview of key purpose and accountability of the role)
The role of VP/Director, OCOO Europe provides a diverse range of analytical research, strategic and/or operational support. The role holder will provide day-to-day leadership on key initiatives and will be responsible for providing a corporate-level view on a select number of high-priority operational issues and act as the representative of the executive (TDGF COO and Europe COO) on a broad range of matters as assigned. The position requires a highly effective communicator with expertise in providing decision support and insight to senior leaders, and discreetly managing matters that are both sensitive and highly confidential in nature.
This role requires a natural leader with excellent verbal/written communications skills and a thoughtful, persuasive personal style. A self-starter who is comfortable in a changeable environment. This is a high-profile position with significant exposure to senior leadership both regionally and internationally.

Specific Responsibilities:

• Secretariat and facilitator of both UK Operating Committee and TDGF Operating Committee, providing support to the COO Europe and COO TDGF on matters relating to both UK Operating Committee and TDGF Operating Committee Governance, along with support in preparation of materials for all governance forums including relevant Boards.
• Provide the COO Europe with an overview of management information, discussions and/or business issues in advance of key business meetings and events, including Operating Committees, Management committees and Board meetings. Co-ordinate follow-up on outstanding issues as required. Generate metrics to measure impact and holding teams accountable for success.
• Coordinate the consolidation and delivery of all key weekly/monthly/quarterly COO updates
• Identify issues and risks requiring research or analysis, determine solutions/mitigations directly or in consultation with relevant functional / business leaders, other internal / external groups as necessary, and provide meaningful information in response to issues / questions raised
• Oversee effective communications, liaising with stakeholders to ensure timely and relevant communications on key business issues, evaluating speaking opportunities, and drafting summaries, speaking notes and presentations
• Organize and participate in the COO’s planning initiatives, and broader, by providing analysis, strategic perspective and following up on key deliverables.
• Drive, influence and execute initiatives in accordance with the needs of the businesses and the business operations. This includes acquiring resources and coordinating the efforts of support and control functions, head office and consultants in order to deliver projects or initiatives according to plan.
• Work closely with the senior executive team in support of issues that require specific follow-up and handle tasks as assigned by the COO office and will interpret key governance and strategic initiatives, objectives and oversee quality control throughout its life cycle. This will include liaison with internal and external stakeholders, conducting research and preparing briefings, coordinating communications activities, managing and tracking progress against key objectives, and maintaining a current understanding of TDBG strategies and direction.
• Generating metrics to measure impact and holding teams accountable for success
• Identifying opportunities to improve success and business process implementation

Key Requirements:

• This role requires a natural leader with excellent verbal/communications skills and a thoughtful, persuasive personal style.
• Ability to work independently as well as lead teams of varying sizes
• Exceptional ability to build relationships with employees at all levels of the organization and to perform in a broad range of environments including academic and business
• Experience with process change and optimisation
• Excellent analytical, organizational, planning and problem-solving skills with an ability to prioritize, drive and complete multiple tasks under stringent deadlines, and to respond to changing priorities
• A self-motivated leader with a desire to have a major impact working in a fast-paced, dynamic environment while keeping pace with changing priorities
• Demonstrate commitment to diversity and multiculturalism in one’s work experience
• Excellent problem solving, ability to take disparate sets of quantitative and qualitative data and drive to innovative solutions
• Ability to advise and influence leaders throughout the organization
• Ability to provide consulting, training and coaching support to employees to empower them to solve problems and implement solutions independently
• Ability to be flexible, to quickly adapt and move between competing priorities

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of their customers and communities in which they live and serve.

WHO WE ARE

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

• Secretariat and facilitator of both UK Operating Committee and TDGF Operating Committee, providing support to the COO Europe and COO TDGF on matters relating to both UK Operating Committee and TDGF Operating Committee Governance, along with support in preparation of materials for all governance forums including relevant Boards.
• Provide the COO Europe with an overview of management information, discussions and/or business issues in advance of key business meetings and events, including Operating Committees, Management committees and Board meetings. Co-ordinate follow-up on outstanding issues as required. Generate metrics to measure impact and holding teams accountable for success.
• Coordinate the consolidation and delivery of all key weekly/monthly/quarterly COO updates
• Identify issues and risks requiring research or analysis, determine solutions/mitigations directly or in consultation with relevant functional / business leaders, other internal / external groups as necessary, and provide meaningful information in response to issues / questions raised
• Oversee effective communications, liaising with stakeholders to ensure timely and relevant communications on key business issues, evaluating speaking opportunities, and drafting summaries, speaking notes and presentations
• Organize and participate in the COO’s planning initiatives, and broader, by providing analysis, strategic perspective and following up on key deliverables.
• Drive, influence and execute initiatives in accordance with the needs of the businesses and the business operations. This includes acquiring resources and coordinating the efforts of support and control functions, head office and consultants in order to deliver projects or initiatives according to plan.
• Work closely with the senior executive team in support of issues that require specific follow-up and handle tasks as assigned by the COO office and will interpret key governance and strategic initiatives, objectives and oversee quality control throughout its life cycle. This will include liaison with internal and external stakeholders, conducting research and preparing briefings, coordinating communications activities, managing and tracking progress against key objectives, and maintaining a current understanding of TDBG strategies and direction.
• Generating metrics to measure impact and holding teams accountable for success
• Identifying opportunities to improve success and business process implementatio