Coordinador de Implementacion at Edenred France

Ciudad de México, , Mexico -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

0.0

Posted On

28 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Satisfaction, Client Relationships, Training, Onboarding, Product Knowledge, Feedback, Problem Solving, Communication, Multicultural Environment, Innovation, Proactive Retention, Business Needs, Trust Advisor, Meritocracy, Continuous Improvement, Adaptability

Industry

Financial Services

Description

Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Responsible for overall satisfaction and proactive retention of customers through knowledge of their core business and products. Builds long-term client relationships to become a trusted advisor. Ensures effective and efficient client training and onboarding of new customers. Maintains a deep understanding of solutions and products and educates customers about the most relevant features/functionality for their specific business needs. Serves as the voice of the customer (issues, feedback, escalation). Provides internal feedback on product enhancements and how to better serve customers. Apply now and Vibe with Us! The Edenred State of mind - We are a unique company. We are looking for new employees who will embrace the Edenred adventure with the same intensity and passion as we do. They will feel right at ease at Edenred because they like to push back the boundaries, try new things, constantly improve, win and grow. We need women and men who share our ambition, who are looking to perform, challenge us and themselves to move forward every day. We are looking for women and men who want to vibe with us.

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Responsibilities

The role involves ensuring customer satisfaction and proactive retention by understanding their core business and products. It also includes building long-term client relationships and providing effective training and onboarding for new customers.