* Applications will be received until August 27, 2025 . If the position is not filled by then, we may consider applications submitted after the deadline. Interested applicants must apply online by visiting the Denver Public Schools job board at careers.dpsk12.org . *

WHAT YOU’LL DO:

• Determines employee eligibility for general, FMLA and Military leave requests and processes all related requests based on State, Federal, Bargaining Unit provisions and district policy; ensures accurate leave and employment status information is recorded in HR systems in a timely manner
• Reviews disability, death and time off work cases for handling and ensuring application of Federal and State regulations as required
• Responds to general questions from employees and managers regarding leave of absence policies and requirements; communicates regularly with employees and managers regarding begin leave and return to work information and pay and benefits status while on leave
• Acts as liaison with HR Partners, Benefits or Payroll to research and resolve issues related to leave status, pay or benefits while on leave; acts as liaison with Public Employees Retirement Association (PERA) and The Standard for accurate reporting of paid/unpaid time while on leave for pension purposes and short or long term disability
• Provides short or long term disability enrollment forms to employees expected to be eligible for such benefit
• Collaborates with employee relations and legal for guidance on approval or rejection of leave of absences as needed; complies with Federal and State laws and regulations and adheres to bargaining unit terms and conditions
• Responds to payroll department inquiries to ensure correct payment for employees during leave status
• Coordinates with ADA specialist when accommodation is requested on extended leaves
• Maintains quality standards through case and call monitoring, transaction audits and other quality control processes providing regular feedback/coaching to HR Call Center Reps
• Provides exceptional customer service to all customers and stakeholders; reviews and verifies incoming and outgoing documentation for completeness, accuracy and compliance with established policies and procedures and supports continuous improvement initiatives
• Serves as a backup for co-workers and/or other key business processes, as needed