Coordinator, Cash For Relocation at Altisource

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash For Relocation, Cash For Redemption, Document Preparation, Check Processing, Vendor Coordination, Eviction Closure, SLA Adherence, Client Updates, Communication Skills, Excel Proficiency, Proactive Attitude, Detail Oriented, Team Player

Industry

Real Estate

Description

Company Description Are you up to the challenge of working directly with the Executive leadership of a US NASDAQ company on developing and organizing the financial strategy for different lines of business? If yes, keep reading! At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry and are well poised to help revolutionize how homes are bought, sold, and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents a 15%+ market share of the $1.8tn US Originations market. Our Innovation Starts with YOU! Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background. We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs. Job Description Answer all Inbound calls coming to the CFR toll free number. Offer Cash for Relocation and Cash for Redemption; explain the terms and conditions clearly to occupant Dial Outbound in attempt to offer Cash for Relocation to occupants Prepare Cash for Relocation documents and send it to the occupant to agree to the program. Documentation to be done via email and Outbound call Facilitate Check Processing and coordinate with Preservation vendors to CFR check Delivery and property securing Facilitate closure of eviction actions through periodic follow up with the attorneys by phone and email on every file Ensuring every task is reviewed and completed with SLA. Act as a liaison with different departments and the business units to ensure smooth closure of files Provide necessary updates to the Client (whenever required) without any delay Ability to discern matters that require Supervisor’s attention Be a team player and act in accordance with the organization’s code of conduct always. Qualifications Minimum 2 years of International BPO (Preferably US) Should be a Graduate in any discipline. Flexible to work in night shifts. Skillset Requirement: Strong written and verbal communication skills Proficient in Excel Proactive attitude, detail oriented and a team player Additional Information WORKING AT ALTISOURCE ADVANTAGES Prosperity · Competitive salary based on your experience and skills Good Health · Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees · Wellness Programs – Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc. Happiness · 10 paid holidays, plus 26 paid days off per year · Lots of employee engagement activities OUR CORE VALUES For our employees, customers, and shareholders, we commit to… · Act with Integrity – exhibit unwavering integrity, compliance, and ethical conduct at all times · Energize People – enable exceptional people to energize their teams and drive results · Empower Innovation – reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers · Exceed Customer Expectations – execute world-class solutions to deliver value and delight our customers · Win as a Team – embrace the passion, energy, and power of our global teams to win as “One-Altisource” · Enrich Communities – create positive impacts for the communities where we live and serve

Responsibilities

This role involves managing inbound and outbound calls related to offering Cash for Relocation and Cash for Redemption programs, clearly explaining terms, and preparing necessary documentation for occupants. Responsibilities also include facilitating check processing, coordinating vendor deliveries, following up on eviction actions, and ensuring all tasks meet service level agreements.