Description:
Are you organized, customer-focused, and ready to thrive in a fast-paced environment? CoverSafe is seeking a dedicated Area Coordinator to help us deliver top-tier service and support to our valued customers and partners. This role is perfect for someone who thrives on multitasking, enjoys problem-solving, and loves being part of a winning team.
As an Area Coordinator, you’ll work closely with the Regional Coordinator to ensure every customer receives an exceptional experience, from the very first call through job completion. You’ll be the go-to person for scheduling, quoting, ordering, and customer communication.

Here’s how you’ll make an impact:

• Provide outstanding customer service while handling heavy call volume.
• Create and update customer profiles, service orders, and payment details in our Pavin The Way system.
• Explain CoverSafe’s maintenance plans, warranties, and service options with confidence and clarity.
• Prepare and send quotes for new and replacement cover systems.
• Schedule service and installations efficiently by geographic location.
• Confirm appointments, send invoices, and process payments.
• Support customers with questions, inquiries, or concerns, resolving issues with good judgment.
• Build strong relationships with pool builders and repeat customers.
• Assist with accounts receivable by following up on open invoices.
• Accompany area leaders to meetings with prospective B2B customers.

Requirements:

WHY JOIN COVERSAFE?

At CoverSafe, we believe our people make the difference. As part of our team, you’ll enjoy:

• Opportunities to learn, grow, and take on leadership responsibilities.
• A fast-paced, supportive work environment where every day brings something new.
• The chance to work with customers and builders who rely on us for excellence.
• Being part of a company that values teamwork, dedication, and customer satisfaction above all else.

If you’re looking for a role where your organizational skills and customer service talent will shine, we’d love to hear from you

Please refer the Job description for details