Coordinator, Customer Service - Office Administration at Savage

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

21.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Customer Order Management, Inventory Systems, Answering Phones, Railcar Shipments, Inbound Inspections, Outbound Inspections, Scale Operations, Documentation Preparation, Bill of Lading, Load Scheduling, Heating Charges Entry, Safety Briefing, Carrier Contact, MS Office Suite, Customer Service

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Grow Your Career with Savage! Savage is a global provider of supply chain infrastructure and logistics solutions with more than 200 locations across the United States, Canada, Mexico and Saudi Arabia. Since we were founded in 1946, we’ve grown from a small family business to an international company with more than 4,000 team members. We’re proud to be recognized as a Military Friendly Employer and a Top Company for Women to Work in Transportation. Savage is a place where your growth is supported and your impact matters. Join us and do things you never dreamed possible. To Apply for this position, click on the "Apply" button above and complete the application. These are just a few of the benefits you can expect from working with Savage: Opportunities for Growth Paid Holidays, Profit Sharing & Paid Time Off Excellent benefits including medical, dental, vision, and 401(k) with match About The Role: The Coordinator’s primary responsibilities include providing administrative support to the Operations Manager and team. The Coordinator will provide all data entry into report directly to the Operations Manager. What you will be doing: Manage customer orders and inventory systems Answering phones and assisting with customer needs Enter customer orders and railcar shipments in inventory Ensure all railcars’ Inbound and Outbound inspections are completed Scale trucks in and out for load weights Prepare documentation for truck arrivals and departures (Bill of Lading, Truck Arrival Checklist, Truck Departure Checklist) Prepare load schedule for next day’s loads Enter heating charges in inventory systems Provide Safety Briefing to new drivers, vendors and visitors Contact carriers to schedule pick up times for next day’s loads Requirements of a successful Coordinator: Ability to follow directions (written and verbal) Attention to detail, self-motivated, multi-task and good organizational skills Knowledge of MS Office Suite to include Word, Excel, and Power Point, Outlook Excellent customer service skills High School Diploma or GED equivalent Here are some of the physical requirements of this role: Coordinator will work on-site Must be able to sit for long periods of time #IND1 Additional Information: A complete job description is available upon request Savage is an Equal Opportunity Employer and maintains a drug-free workplace California Residents Job Application Privacy Notice You may view available jobs at www.savageco.com/careers and apply using the online job posting. Eligible full-time team members may participate in the company benefit package, which currently includes medical, dental, and vision plans; company-paid life, AD&D and disability insurance; supplemental life and disability options; health savings and flex spending accounts; profit sharing; and a 401(k) plan with match. Part-time team members are eligible to participate in the 401(k) plan with match, profit sharing, and may be eligible to participate in the medical plan depending on hours worked. Our benefit packages may change from time to time.

Responsibilities

The Coordinator's main duties involve providing administrative support to the Operations Manager and team, which includes managing customer orders, inventory systems, and entering data for reports and railcar shipments. Key tasks also include preparing necessary documentation for truck arrivals and departures, scheduling loads, and conducting safety briefings for new personnel.