Coordinator Customer Service Trade Export & Import at MSC Germany S.A. and Co. KG

Dubai, Abu Dhabi, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 26

Salary

40000.0

Posted On

22 Sep, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Transportation & Logistics

Description

You independently manage and coordinate booking changes.
Comprehensive customer support for all booking and shipping-related inquiries in day-to-day business
As an interface, you work closely with clients, internal teams, international agencies and external partners.
Ensuring timely transport processing
You provide support in claim management and clarify operational issues pragmatically and efficiently.
Maintenance and updating of relevant customer, booking and shipping data in the systems
Proactive, service-oriented communication with a focus on quality, reliability and customer satisfaction

You are a shipping clerk, a freight forwarding and logistics services clerk, or have completed other commercial training or studies – ideally with a focus on logistics.
Ideally, you have experience in the field of sea freight or import/export.
You impress with your strong communication skills towards internal and external contacts, as well as your excellent customer-oriented mindset.
You enjoy working in a team
You have an independent and solution-oriented work style and are a talented organizer.
You have very good German and good English skills, both spoken and written.

Responsibilities

You independently manage and coordinate booking changes.
Comprehensive customer support for all booking and shipping-related inquiries in day-to-day business
As an interface, you work closely with clients, internal teams, international agencies and external partners.
Ensuring timely transport processing
You provide support in claim management and clarify operational issues pragmatically and efficiently.
Maintenance and updating of relevant customer, booking and shipping data in the systems
Proactive, service-oriented communication with a focus on quality, reliability and customer satisfaction

You are a shipping clerk, a freight forwarding and logistics services clerk, or have completed other commercial training or studies – ideally with a focus on logistics.
Ideally, you have experience in the field of sea freight or import/export.
You impress with your strong communication skills towards internal and external contacts, as well as your excellent customer-oriented mindset.
You enjoy working in a team
You have an independent and solution-oriented work style and are a talented organizer.
You have very good German and good English skills, both spoken and written.