Coordinator, Customer Services and Rental Operations (Fields and Baseball) at University of British Columbia
Vancouver, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

18 Sep, 25

Salary

5791.0

Posted On

19 Jun, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Partnerships, Perspectives, Public Administration, Sharepoint, Diplomacy, Leadership, Management Skills, Copywriting, Customer Service, Communication Skills, Conflict Resolution, Conflict, Adobe Creative Suite, Coaching, Facilitation

Industry

Other Industry

Description

FACILITY BOOKINGS & EVENT MANAGEMENT

  • Creates and develops rental contracts in registration and booking system, and collects rental payments.
  • Responsible for cash and bill collection for rentals and bookings for both contracted and non-contracted users.
  • Manages and strategically maintains facility calendars for the baseball cages, multipurpose rooms, sports fields and other related spaces with confirmed external bookings and works with programmers to ensure maximum profitability, customer service, efficient facility usage and booking accuracy.
  • Develop and implement communication protocols and operating procedures for events through the coordination of event plans, information, vendors, suppliers and daily run sheets for events.
  • Supervise, direct and coordinate the work of vendors, staff and contractors during the event.
  • Oversees and ensures bookings are delivered with exceptional service and all requirements are fulfilled.
  • Leads and schedules facility tours for clients seeking to rent the south campus facilities.
  • Organizes private booking requests for rental equipment including collection and return of deposits, contracts, insurance, and other requirements.
  • Manages the facility schedules associated with the baseball cages, multipurpose rooms, sports fields and other related spaces.
  • Provides event and onsite liaising across all assigned venues and events with clients, contractors and event staff and working closely with internal and external groups to ensure that event goals and objectives are met.
  • Provide facility tours, quotes and other related documents to potential renters and clients.
  • Provide event related training and orientations for all non-UBC staff working in the facility.
  • Liaises with external business groups including: suppliers, caterers and 3rd party event organizers.
  • Liaises with campus security, parking and all other on event partners to ensure communication and security for campus events.
Responsibilities

Please refer the Job description for details

Loading...