WHO WE ARE

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada’s largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support the wellness of the populations we serve. LHSC delivers both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time.
ITS is dedicated to advancing the quality and safety of care through enabling digital technologies and innovation. ITS provides a full suite of digital health, virtual care and technology solutions to LHSC, St. Joseph’s Healthcare London, and nine regional partner hospital sites. ITS also supports Ontario’s largest single regional Hospital Information System (HIS), branded OneChart, across eleven hospitals with over 2,500 beds. ITS is also engaged in various initiatives with Ontario Health and the Ministry of Health to support efficient use of healthcare technologies in our region. The culture of collaboration, respect and excellence drive the team to new advances for patients, clinicians, and all members of the health care community.

JOB SUMMARY

Reporting to the Manager, IT Infrastructure & Operations, the Coordinator, Data Centre & IT Infrastructure Operations is accountable for overseeing the operation, physical security, and maintenance of data centre and campus IT infrastructures. The Coordinator leads teams that specialize in supporting data centre technologies and network and telecommunications infrastructure, as well as after-hours client support. Data Centre Operations, Network Technician, and Telecom Administration teams report to the Coordinator.
The Coordinator, Data Centre & IT Infrastructure Operations is accountable for day-to-day departmental activities, including direct management of the team and material resources at all sites during regular business hours (Monday to Friday). The Coordinator performs day-to-day staffing and scheduling, develops and supports a healthy workplace, tracks risk and utilization metrics, and facilitates improvement initiatives and change management while operating within approved operational budgets and financial guidelines and controls.
Working closely with the Manager, IT Infrastructure & Operations, the Coordinator collaborates with peers across programs and external organizations to ensure seamless operations and sustained integrity, availability, and security of critical IT equipment.
LHSC is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the Hospital, inclusive of our Staff and Patient experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on location, as required.
NOTE: this role is required to be on-call, evenings and weekends on a rotational basis of one (1) week out of approximately every 16-19 weeks.

WHAT SKILLS ARE NEEDED

• Project management experience
• Experience managing Veeam Backups (job management, tape management, backup restore jobs)
• Advanced knowledge of data centre environmental infrastructure (HVAC, UPS, fire alarms and fire suppression systems, etc.)
• Experience monitoring data centre environmental conditions
• Vendor relations and management experience including participation in RFPs and managing quotes and invoices for emergency work (HVAC, UPS, etc.)
• Equipment lease management experience
• Experience with networking, telecommunications, storage, and compute systems
• Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
• Strong business acumen
• Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
• Lead and drive system transformation
• Develop self and others through teaching, coaching, mentoring and formal development processes
• Strong analytical skills that contribute to effective problem solving and decision-making

IMMUNIZATION REQUIREMENTS:

Before beginning employment at LHSC, all new hires must provide documentation related to LHSC’s Health Review Requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC.
Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months

Please refer the Job description for details