Coordinator, Development Operations at SOUTH COAST BOTANIC GARDEN FOUNDATION

Unincorporated Rolling Hills Estates, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

21.0

Posted On

20 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Customer Service, Attention To Detail, Time Management, Microsoft Office Suite, Google Suite, Communication Skills, Problem Solving, Database Management, Team Collaboration, Confidentiality, Organizational Skills, Professionalism, Math Calculations, Event Support, Administrative Support

Industry

Recreational Facilities

Description

Job Details Job Location: Palos Verdes Peninsula, CA 90274 Position Type: Full Time Salary Range: $21.00 - $21.00 Hourly South Coast Botanic Garden’s mission is to connect ALL to the wonders of nature and create experiences that inspire stewardship and sustainability. The 87-acre destination is an oasis of formal gardens and natural walking trails founded atop the most unlikely of beginnings – a sanitary landfill. Today, the South Coast Botanic Garden (SCBG) stands as a testament to the regenerative power of nature and the possibilities for land reclamation. The stunning Dorothy and John Bohannon Rose Garden is a signature experience, along with the show-stopping Living Wall, a long-term exhibit of eight remarkable large-scale works of fine art sculpture, and seasonal butterfly pavilion. Programs invite guests to interact with nature through music, craft, science and wellness activities. There is even more excitement to come, with the creation of a 3.5-acre Marilyn and John Long Children and Family Garden scheduled for completion in the coming year. There has never been a better time to join this dynamic team! The Garden prescribes to the principles outlined in Patrick Lencioni’s book, The Advantage, and is committed to operating a smart and healthy workplace. The team has identified that the ideal candidate displays a grateful and positive outlook, wholeheartedly supports SCBG’s mission to connect ALL to the wonders of nature and has the grit necessary to take the operation to the next level. POSITION TITLE: Coordinator, Development Operations REPORTING RELATIONSHIP: Reports to Manager, Database Operations JOB SUMMARY: The Coordinator is an important support position for the Database Operations and Development efforts. Their work ensures accuracy and care in reporting, gift processing, benefits fulfillment and a range of administrative duties. A t-crosser and i-dotter, the Coordinator works with efficiency and accuracy, able to pay close attention to details even when processing repetitive or time-sensitive tasks. For a person who gets satisfaction from a perfectly completed checklist, who notices the details others miss and who takes pride in making things run smoothly behind the scenes; this is a position where you can take those attributes and put them toward helping our community connect to the wonders of nature. As part of the team serving donor and member relationships, the position will require a positive, customer-service mentality — a person who can appreciate how every step of a process should be done with precision and pride. This includes responding to emails and calls from members, donors and guests—always with warmth, empathy and a helpful attitude—because we know that every interaction is part of someone’s experience with our organization. The Coordinator will enjoy a unique opportunity to work within a highly functioning Development team and grow skills in the fundraising and nonprofit career field and as such, requires the ability to collaborate well with multiple colleagues. As a member of the Development team, the Coordinator will pitch in wherever needed, bringing positivity, professionalism and a solutions-oriented spirit to every project. RESPONSIBILITIES: Provide support for gift processing, including gift entry and acknowledgements Perform daily data transactions, including account corrections, de-duping and user error fixes Administer the fulfillment of membership and donor benefits Maintain a customer-service mindset when interacting with employees, donors and visitors—approaching every interaction with professionalism, warmth and a genuine desire to be helpful Maintain database and data integrity and quality Process checks Under the guidance of the Manager, complete projects for institution-wide reporting and database support in Altru Assist the Manager with the data entry of regular reports on attendance; event and membership goals; program dashboards; gift reports and monthly attendance reports Assist the Manager with ticket build-out Support member, development and programmatic events with admin support and guest-engagement duties, such as wayfinding, check-in and activities Ability to work independently and in teams, following instructions and meeting deadlines Work proactively to expand your personal understanding and use of database tools, as it relates to the job functions GENERAL RESPONSIBILITIES Demonstrate a strong understanding of SCBG’s mission and core values Handle confidential data with discretion Treat SCBG employees and visitors with respect and maintain a positive work environment Perform other duties as assigned REQUIREMENTS: Ability to work independently and in groups, identifying ways to anticipate needs and thrive in a collaborative, mission-driven environment Detail oriented and extremely well organized Excellent verbal, written and interpersonal communications skills A high degree of professionalism when interacting with others and ability to maintain confidentiality Excellent time management skills and an ability to work in a deadline-driven environment Proficient in Microsoft Office Suite, Google Suite, phone, calculator, copier and printer Become proficient in tools that utilize spreadsheets and mail merge functions across Google and Microsoft platforms Become proficient in Blackbaud Altru with a positive can-do approach to problem-solving Present as approachable, positive, friendly and enthusiastic when interacting with employees and visitors Reliable attendance Must be self-motivated and have focus and a strong work ethic Must be able to perform basic math calculations This position occasionally requires lifting of up to 15 pounds Qualifications QUALIFICATIONS: Associate degree preferred or combination of education and relevant work experience Data entry experience Experience with Google Suite, Microsoft Word and Excel Experience in the use of general office equipment Position is full-time, non-exempt, working in-office Monday through Friday. Must be available some weekday evenings, some holidays and some weekends for event support. The pay rate starts at $21 per hour. Please submit your cover letter, resume and complete application to apply. South Coast Botanic Garden Foundation is dedicated to a practice of diversity, inclusion, access and equity for all employees and visitors.

Responsibilities

The Coordinator provides support for gift processing, data transactions, and membership fulfillment while maintaining database integrity. They also assist with reporting and support events with administrative duties.