Location: Ottawa, Ontario
Reports to: Assistant Director, Employment Services
Employment Status: Full Time Permanent
Bargaining Unit Status: Included
Annual Salary: $71,968.00 -$85,134.40
Language requirements: English is essential; French is essential
Bona Fide occupational requirement (BFOR): N/A
Reference Number: 25-038
Schedule: 40 hours per week, Monday to Friday. Some weekends and evenings may be required
Closing Date: April 26th, 2025
Posting Stage: Internal and external

JOB SUMMARY:

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.
Under the general direction of the Director of Employment Services for YSB, the Coordinator is responsible for overseeing the effective operational and administrative functioning of YSB-ES, an Employment Ontario site delivering a full range of employment services to Ontarians of all ages.
This position will be performed in accordance to Employment Ontario guidelines, the Client Activity Management System (CAMS) and will abide by the policies and procedures established and approved by the Youth Services Bureau.

JOB SPECIFICATIONS/QUALIFICATIONS:

(The qualifications are appended to the job description and are not intended to be part of the job description)

• Degree or diploma in business, social sciences, educational counseling
• Minimum 5 years experience in a related setting
• Proven organizational and administrative skills
• Demonstrated decision making and problem solving skills
• Strong written and verbal communication skills
• Knowledge of Labour Market
• Knowledge of Project and Performance Management
• Experience creating and delivering presentations
• Knowledge of budget development and management
• Knowledge of ministries, guidelines, legislations, regulations and requirements
• Knowledge of Community partnerships and available services
• Computer skills (Microsoft suite of programs)
• Knowledge of intervention strategies and technique
• Experience working in a non-profit environment
• This is a designated bilingual position within the Employment Services Unit

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.

CLINICAL DUTIES

• Oversee and monitor staff implementation of service plans & follow up services
• Oversee and monitor outreach and referral services
• Provide Risk Management analysis of situations and potential scenarios
• Ensure that operations, processes and protocols are compliant with YSB’s (supervision, committee participation, additional project management, etc)

ADMINISTRATIVE RESPONSIBILITIES

• Participate in staff selection with Human Resources
• Ensure all administrative tasks are completed on time and in accordance with unit & Bureau policies, including submission of payroll and approvals of time off requests
• Ensure client and employer files are maintained and current within established guidelines
• Assist the Program Manager in the preparation of statistical report documentation or other reports as required by Director or program funders
• Support the administration of budget & be accountable for site expenditures
• Prepare for accreditation as required
• Maintain physical plant & equipment
• Maintain inventory supplies