Department Faculty of Education - English Language School
Salary range $51,821.52 to $70,382.74
Hours per week 35
Grade 8
Posted date
Closing date June 13, 2025
Position Type Full Time - Operating Funded

MINIMUM QUALIFICATIONS

• Post-secondary baccalaureate degree required; equivalent combinations of education and experience will be considered
• Proficiency in a Windows environment using MS Office applications (Word, Excel) and Google Products (Gmail, Docs, Sheets, Sites)
• Excellent verbal and written communication skills and the ability to work well in a student-focused environment with multiple demands made on time and resources in an multi-cultural environment
• Ability to handle difficult situations with patience, diplomacy and sensitivity
• Demonstrates initiative, resourcefulness, and willingness to accept responsibility; ability to work well under pressure and meet deadlines
• Interpersonal, organizational and time management skills required with demonstrated accuracy and attention to detail
• Ability to respond in a prompt and friendly manner to requests and inquiries including cross-cultural sensitivity

PREFERRED QUALIFICATIONS

• Preferred experience in a post-secondary educational setting that includes student advising
• Solid knowledge of Campus Solution
• Strong understanding of current technologies is an asset
• Working fluency in a language other than English is an asset
• Working knowledge of UAlberta policies and procedures
• Experience working in an intercultural environment
  At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
  We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
  All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
  The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
  L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes ayant une orientation sexuelle ou une identité et une expression sexospécifique; et tous ceux qui peuvent contribuer à la diversification des idées et à l’université à postuler.
  Note: This opportunity will be available until midnight June 13, 2025, Edmonton, Alberta local time

• Coordinate all aspects of student registration, planning, and daily operations for the English for Academic Purposes (EAP) program and the EAP component of the Bridging Program and Year One Foundation Program, ensuring smooth and efficient processes
• Provide comprehensive administrative support to EAP instructors, including preparing class lists, managing Canvas setups, and addressing their needs throughout the academic term
• Serve as a key point of contact for current and prospective students, offering guidance on admission requirements, application status, course registration, and relevant university policies and procedures
• Monitor student enrollment data, track progress, identify students requiring intervention, and students who are required to be withdrawn
• Collaborate effectively with various university departments, including the Student Engagement Centre, Bridging Program advisors, and faculty student advisors to ensure seamless program delivery and student support
• Contribute to the continuous improvement of EAP, Bridging Program, and Year One Foundation Program processes by developing and enhancing registration tools, conducting evaluations, and assisting with special projects and other administrative duties as required