Coordinator Export Logistic International (m/f/d)

Wiesbaden location

As Coordinator Export Logistic International (m/f/d) you are responsible for supporting our worldwide customers from order acceptance to goods delivery.

WHAT TO EXPECT:

Independent order processing from order receipt, coordination of production and delivery dates to shipping.
Preparation of all necessary documents for the export of goods, taking into account the applicable export and customs regulations (worldwide)
Organization of air, road and sea transport
Handling of letters of credit
Complaint handling, returns processing
Handling of transport damage claims
international customer service
Close collaboration with purchasing, production, sales, warehousing and accounting
Contact with freight forwarders, customs, chambers of commerce and banks
A dedicated, motivated team

THIS IS WHAT WE EXPECT:

Completed commercial training
(e.g., freight forwarding clerk, wholesale and foreign trade clerk)
2-3 years of experience in order processing and/or an international shipping department (customer service, order processing, preparation of export documents, export/import, foreign trade and customs law) is an advantage.
Proficient use of ERP and CRM systems as well as common MS Office programs
Fluent German and English skills
Professional, confident demeanor when dealing with our customers
Reliable, independent and solution-oriented work style
Enjoyment of working in a customer- and service-oriented team
Ideally, experience in customs (e.g., export control, customs permits, Intrastat declarations) and/or experience in shipping dangerous goods.

Responsibilities

Coordinator Export Logistic International (m/f/d)

Wiesbaden location

As Coordinator Export Logistic International (m/f/d) you are responsible for supporting our worldwide customers from order acceptance to goods delivery.

WHAT TO EXPECT:

Independent order processing from order receipt, coordination of production and delivery dates to shipping.
Preparation of all necessary documents for the export of goods, taking into account the applicable export and customs regulations (worldwide)
Organization of air, road and sea transport
Handling of letters of credit
Complaint handling, returns processing
Handling of transport damage claims
international customer service
Close collaboration with purchasing, production, sales, warehousing and accounting
Contact with freight forwarders, customs, chambers of commerce and banks
A dedicated, motivated team

THIS IS WHAT WE EXPECT:

Completed commercial training
(e.g., freight forwarding clerk, wholesale and foreign trade clerk)
2-3 years of experience in order processing and/or an international shipping department (customer service, order processing, preparation of export documents, export/import, foreign trade and customs law) is an advantage.
Proficient use of ERP and CRM systems as well as common MS Office programs
Fluent German and English skills
Professional, confident demeanor when dealing with our customers
Reliable, independent and solution-oriented work style
Enjoyment of working in a customer- and service-oriented team
Ideally, experience in customs (e.g., export control, customs permits, Intrastat declarations) and/or experience in shipping dangerous goods.