At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

JOB SUMMARY

The Coordinator, Learning and Compliance – Training and Development is responsible for handling all learning and compliance initiatives at both CN Training Centers as well as numerous training initiatives across the network. This includes logistics activities such as overseeing transportation, accommodations, and meals for up to 400 students per week that attend training in person. In addition, the role handles and oversees rules expiration dates for Transportation and Engineering employees, which are government regulated, to ensure every employee recertifies before expiration. Moreover, the incumbent is accountable for forecasting months in advance to plan for upcoming expiration dates while also weighing business impact and not hindering operations by scheduling training for too many employees from one terminal at a time. The incumbent is required to handle learning and compliance activities including forecasting, arranging training sessions, uploading records, and auditing the Learning Management System (LMS) to maintain data compliance. The position supports logistics, training, and accounting for third-party companies whose employees must be trained to work on CN Track.

REQUIREMENTS

Experience

Logistics or Learning Management

• Minimum 3 years of experience in logistics or learning management

Education/Certification/Designation

• High School Diploma or General Educational Development (GED)

Competencies

• Applies critical thinking
• Knows the business and stays current on industry needs
• Collaborates with others and shares information
• Communicates with impact
• Identifies needs and finds solutions to create value for all stakeholders
• Identifies potential safety and security risks

Technical Skills/Knowledge

• Advanced technical skills in Microsoft Excel (Macros) and PowerPoint (executive reporting)
• Competency in Microsoft Office (Word, SharePoint, Outlook)

• Fluently bilingual, both written and verbal (English, French)*

  *Any knowledge for any of the above would be considered as an asset

Oversee Campus Logistics

• Collaborate with functional managers to forecast, plan, and schedule training in Canada and the Unites States (U.S.)
• Oversee and handle government mandated rules expiration dates and ensure employees are scheduled and have attended their required training
• Organize flights, hotels, and transportation to support up to 400 trainees a week attending both training centers
• Oversee campus training material and Personal Protective Equipment (PPE) stock levels
• Investigate initiatives to streamline logistics and promote cost savings
• Oversee other training initiatives including but not limited to First Aid Training scheduling and auditing, the Railroader Certification Program (RRCP), CN Safety Leadership Training, and campus tours
• Schedule third party training courses, including uploading training records and assigning certifications based on completed training
• Provide support with the campus facility and building maintenance tickets

Learning Management System

• Utilize the LMS to document training records
• Assign appropriate certifications in the LMS based on compliance requirements
• Strategize processes that link logistics and LMS to improve campus operations
• Analyze LMS reporting to audit and plan training initiatives
• Troubleshoot training issues in the LMS and support employees through the investigation

Campus Accounting

• Handle campus accounts payable and ensure payments are correct and on-time
• Train and develop new hire employees to confidently submit their own expense claims
• Audit and approve new hire training expenses
• Invoice third party companies for CN Rules Training
• Support instructor contracts and their expense claims

Learning Compliance

• Maintain training dashboards and reports with relevant data, metrics, and Key Performance Indicators (KPIs)
• Utilize Microsoft Visual Basics (VBA) macros and PowerBI dashboards to complete logistics activities and support training compliance
• Comprehend compliance requirements for Transportation, Engineering, and Mechanical
• Audit training records to uphold learning compliance

Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress. The role requires minimal travel (5%) within Canada and the U.S.