WHY JOIN LIVEWEST:

At LiveWest, we don’t just build homes—we build futures. You will be part of a supportive, forward-thinking organisation that values your growth, encourages innovation, and puts people at the heart of everything we do. Whether you are just starting out or looking to grow your career in asset management, this role offers a unique opportunity to develop your skills, gain exposure to a wide range of projects, and make a tangible impact in the communities we serve.
This role is being offered as a full-time, permanent basis. You will be working 37 hours per week. Hybrid working is available for this role, working 2–3 days in our Exeter or Tolvaddon office.
For further information about this role, please view our candidate information pack.

ABOUT THE CANDIDATE

Coordinator – Asset Management Delivery

To be successful in your application for the role of Coordinator – Service Support, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:

• Be a proactive, adaptable individual with a genuine interest in building a career in Asset Management.
• Have a strong eye for detail and a methodical approach to your work.
• Be confident juggling a varied workload that includes coordinating projects, maintaining accurate records, and supporting key business initiatives.
• Have experience in administrative or office-based roles and be comfortable using Microsoft Office and digital systems to manage tasks effectively.
• Be a clear communicator and a team player, able to build positive relationships with colleagues, customers, and external stakeholders alike.

We are looking for someone who is excited by the opportunity to get involved in wide-ranging activities—from supporting major programmes like Fibre to the Home, handling legal enquiries, and raising works orders, to partnering with regional teams and contributing to service improvement initiatives.

ABOUT US:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

ABOUT THE ROLE

Are you looking to build a meaningful career in asset management while making a real difference in people’s lives? At LiveWest, we are passionate about delivering high-quality, customer-focused services—and we are looking for a dynamic Coordinator to join our Service Support team within Asset Management.
This is an exciting opportunity for someone with a keen interest in housing, property services, or operational support to gain hands-on experience in a fast-paced, purpose-driven environment. You will play a vital role in ensuring our internal processes run smoothly, enabling us to deliver exceptional service to our customers and communities.

KEY RESPONSIBILITIES:

• Coordinating Service Requests – Managing inbox queries, tracking project progress, and ensuring timely responses to internal and external stakeholders.
• Supporting Key Programmes – Assisting with initiatives like the Fibre to the Home Programme and legal enquiries, helping to keep projects on track and well-documented.
• Maintaining Accurate Records – Updating and managing data across multiple systems to ensure compliance, transparency, and efficiency.
• Customer-Focused Support – Raising works orders, supporting complaint resolution, and contributing to service improvement initiatives that enhance the customer experience.
• Business Partnering – Collaborating with regional teams to ensure consistent, high-quality service delivery across the organisation.

To be successful in your application for the role of Coordinator – Service Support, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:

• Be a proactive, adaptable individual with a genuine interest in building a career in Asset Management.
• Have a strong eye for detail and a methodical approach to your work.
• Be confident juggling a varied workload that includes coordinating projects, maintaining accurate records, and supporting key business initiatives.
• Have experience in administrative or office-based roles and be comfortable using Microsoft Office and digital systems to manage tasks effectively.
• Be a clear communicator and a team player, able to build positive relationships with colleagues, customers, and external stakeholders alike