Coordinator of Community Support Services at Marrakech Inc.

West Haven, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

24.13

Posted On

15 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Implementation, Service Coordination, Regulatory Compliance, Staff Supervision, Budget Management, Intake/Discharge Processes, Resource Navigation, Crisis Support, Advocacy, Licensing, Home Studies, Person-Centered Service Plans, Risk Reporting, Fire Safety Inspections, Corrective Action Plans, Transportation Arrangement

Industry

Individual and Family Services

Description

Our Vision: We envision a world where every individual is valued for their inherent worth—regardless of ability or circumstance—and has equitable access and support to lead a life of their own design. SUMMARY The Community Support Services Coordinator organizes, implements, and oversees programs that help individuals maintain independence and engage in their community. The role ensures services meet agency and regulatory standards while coordinating service plans, communicating with stakeholders, monitoring outcomes, completing documentation, and providing resource navigation, crisis support, and advocacy. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provide oversight of IHS, Respite, Community Mentor, Life Skills, Board of Education, Personal Support, and Private Pay programs across Connecticut. Supervise staffing and schedules, ensure safe and compliant program operations, implement activities, support intake/discharge processes, and maintain agency property. Establish staff schedules within budget and program guidelines; notify Director of needed supervision or schedule changes. Ensure all staff maintain required credentials (PMT, CPR, First Aid, Medication Administration, Abuse/Neglect, etc.). Coordinate staff time‑off and coverage, ensure adequate staffing, and avoid overtime unless pre‑approved. Ensure individuals receive and maintain entitlements (SSI, Medicaid, DSS assistance, food stamps, rent subsidy, energy assistance, etc.). Recruit, license, and maintain Community Companion Home (CCH) providers; prepare complete licensing packets for DDS. Complete and compile licensing requirements including applications, background checks, health statements, home studies, trainings, environmental checks, fire safety inspections, and reference letters. Support individuals with ongoing benefits reviews and entitlement redeterminations. Coordinate relocation of individuals’ belongings for admissions or discharges from CCHs. Arrange transportation with DDS and CCH families as needed. Provide DDS case managers with reports prior to reviews or IP meetings, including goals and team‑identified issues. Assist CCH licensees with person‑centered service plans and monitor implementation. Report individual risk issues to DDS and complete required CCH site visit reports. Conduct twice‑yearly fire safety inspections and ensure compliance with CT CCH licensing regulations. Train licensees on LON‑based Special Support Payments and assist with tracking. Prepare and submit licensing renewal summaries to DDS and collect required forms (Payment Authorizations, Agreements, Water Safety Training). Assist licensees with corrective action plans, collaborating with DDS and the IDT to ensure implementation. Arrange alternative placements when emergencies arise or when a CCH is no longer appropriate. EDUCATION and/or EXPERIENCE Master’s degree or bachelor’s degree (B. A.) in Human Services, Special Education or related field is preferred. Experience working with people with chronic mental health issues, developmental disabilities, acquired brain injuries and other disabilities in a community-based day or residential program required. A high school diploma/GED and at least four years of progressive human service experience accepted in lieu of degree. SCHEDULE 40 hours flex SALARY $21.70/hr, rate increases to $24.13/hr after 6 months. Benefits: Paid time off (PTO) and Dedicated Sick Time Paid Holidays New Year’s Day Martin Luther King, Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving Christmas Paid and Unpaid Leave for: Bereavement Jury Duty Disaster Relief Volunteer Family and Non-FMLA Medical Leave Military Leave Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees) External Employee Assistance Program (EAP) (for full time employees) 401K and Profit Sharing Plan Educational Benefits, Including: DSP Credentialing through the NADSP Tuition Reimbursement Tuition discounts at local colleges and universities Access to Various Voluntary Insurances and Benefits Staff Recognition Program Other Financial Benefits, Including but not limited to: Dayforce Wallet (On-Demand Pay) Marrakech’s Homeownership Program Perfect Attendance Bonus Program Recruitment Referral Bonus Other Corporate Discount Programs Marrakech is an Equal Opportunity Employer. The hiring and promotion of employees will be based upon qualifications without regard to race, color, sex, pregnancy, religion, age, marital status, national origin, ancestry, disability, sexual orientation, genetic information, protected activity or any other basis prohibited by law.

Responsibilities

The Coordinator organizes, implements, and oversees community support programs ensuring services meet agency and regulatory standards, which includes coordinating service plans and monitoring outcomes. Essential duties involve providing oversight for various programs across Connecticut, supervising staffing, ensuring compliance, and managing intake/discharge processes.