POSITION SUMMARY

CWHA is seeking a dedicated and organized Coordinator of Doula Programs to support the daily operations of our doula services. This program provides free, full-spectrum doula support—including prenatal, labor and delivery, and postpartum services—to low-income families across New York City. The Coordinator will be responsible for administrative coordination, client-doula matching, community engagement, and communications support.

QUALIFICATIONS

• Minimum of 2 years of experience in a nonprofit or corporate setting, ideally in an administrative or program support role.
• Experience or familiarity with maternal and child health or doula services is a strong plus.

SKILLS AND COMPETENCIES

• Strong commitment to CWHA’s mission and community-centered approach.
• Excellent organizational, multitasking, and time management skills.
• Strong verbal and written communication abilities; professional phone and email etiquette.
• High attention to detail and ability to work both independently and as part of a team.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook); familiarity with data management systems (e.g., Salesforce, SharePoint) preferred.
• Confident using digital tools and social media platforms (e.g., Zoom, Calendly, Facebook, YouTube).
• Ability to troubleshoot basic office equipment and work in a fast-paced environment.
• Availability to work occasional evenings and weekends for events or outreach.
• Fluency in Spanish or Haitian Creole is a plus.
• COVID-19 vaccination required.

OTHER DUTIES

• Support the Executive Team or Assistant Director of Women’s Health with special projects or administrative tasks as needed.