Coordinator, Office NonExempt at Lifepoint Health

Plano, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Office Operations, Program Coordination, Customer Satisfaction, Compliance, Staff Oversight, Process Improvement, Clerical Duties, CPR Certification, Crisis Prevention Training, Charge Reconciliation, Patient Group Coordination, Customer Service, Reporting, Filing, Scheduling, Chart Auditing

Industry

Hospitals and Health Care

Description

Coordinator ensures that office operations and programing in the outpatient department operate efficiently and professionally while providing a high standard of customer satisfaction. Coordinator ensures outpatient programs are compliant with all laws, rules and regulations of federal and state licensing agencies, as well as TJC standards for quality care. Coordinator oversees the work performance of the non-clinical outpatient staff. Coordinator oversees the office processes and procedures to ensure a quality patient experience. Minimum Qualifications: Education: High school degree or equivalent preferred. Experience: Previous experience on an inpatient unit preferred. Must have experience with clerical duties. Additional Requirements: CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact. May be required to work flexible hours and overtime. Job responsibilities: Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use. Per the therapist dictation maintains the programming schedule. Supports with charge reconciliation and entering as required. Supports team with patient group assignments and coordination efforts. Provides impeccable customer service to patients, families, referral sources, and stakeholders. Supports with vital and UDS capture as needed. Completes DCAR reporting in a timely and accurate fashion. Supports in organizing and filing paperwork. Maintains staff schedules and ensures staffing for the program. Monitors and records attendance including tardiness and absences. Audits charts. Communicates with treatment team to ensure chart compliance. Interfaces with others to ensure completion of physician follow-ups from CPE. Other responsibility and duties assigned by leadership. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

Responsibilities

The Coordinator ensures efficient and professional office operations and programming within the outpatient department, maintaining high customer satisfaction and compliance with all regulations. This role involves overseeing non-clinical staff performance, managing office procedures, and supporting various clinical and administrative tasks like scheduling, reporting, and chart auditing.