Coordinator - Operations at Apollo Hospitals

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Coordination, Patient Rounds, Discharge Process Management, Interdepartmental Communication, Preauthorization Forms, Insurance Queries, Feedback Collection, Ward Secretary Monitoring, Bed Allocation Coordination, Appointment Fixing, Patient Transfer Coordination, Maintenance Coordination, Radiology Coordination, Signage Maintenance, Feedback Analysis, Oncology Tracking

Industry

Hospitals and Health Care

Description

In patient rounds – meeting each patients every day Explaining discharge process to patient/patient’s attendees Discharge process follow up – Co-ordinating with nurses, pharmacy, doctors, OT stores, OT pendings, radiology unbilled services, cathlab services, billing, insurance, IT dept. and housekeeping (OT Consumption declaration, MM indents pendings, Pharmacy receiving/request pendings, OT Store pendings, Dialysis pendings, reference requests pendings, equipment pendings, CAG/CABG pendings), etc. Co-ordinating for patient’s queries with all the departments Sending preauthorization forms and case summaries Credit letters and insurance queries Collecting feed backs and taking Google reviews Doing TLCs Co-ordinating with doctors, nurses, F & B, dieticians, housekeeping, billing, insurance, physiotherapist and other department for IP services. Monitoring ward secretaries – grooming standard, daily activity chart updations, doctor visits updations, discharge summary initiations, sending discharge files to MRD, sending credit patient’s (discharged) reports to credit cell. Co-ordination with admission staffs for bed allocation Co-ordinations for PET CT, any other nuclear departmental procedures / scans (fixing appointments / shifting patient etc.) Co-ordination with Jayanagar / BG road Apollo for patient shifting/ transferring /referring etc. Co-ordination with maintenance department. Co-ordinating with radiology department. Additional responsibilities:- Maintaining Signages Feedback analysis Oncology tracker MOD duty Dear Candidate, We are delighted to introduce you to Apollo Hospitals, a leading healthcare provider in India. With a long-standing heritage spanning many decades, Apollo Hospitals has established itself as a trusted name in the healthcare field, consistently delivering exceptional care with compassion. Renowned for our state-of-the-art medical facilities, advanced technology, and a highly skilled and dedicated team of healthcare professionals, Apollo Hospitals is committed to providing quality care and ensuring patient satisfaction in everything we do. Our organization strives to offer comprehensive healthcare services across various specialties and disciplines. From primary care to specialized treatments, we provide a wide range of medical services to cater to the diverse needs of our patients. Our hospital is equipped with cutting-edge technology, modern infrastructure, and an experienced team of doctors, nurses, and support staff who collaborate to deliver the highest standards of healthcare. At Apollo Hospitals, we believe in fostering continuous learning and innovation. We prioritize research and development to remain at the forefront of medical advancements, enabling us to provide the latest treatments and therapies to our patients. We also emphasize preventive care and wellness programs, promoting a healthy lifestyle and helping individuals maintain optimal health. Furthermore, Apollo Hospitals holds a strong commitment to social responsibility. Through various initiatives, we strive to make quality healthcare accessible to all members of society, regardless of their socio-economic background. We actively participate in community health programs, awareness campaigns, and outreach activities to promote healthcare education and support underserved populations. As you join our team, we invite you to embody the values and culture of Apollo Hospitals. Our core principles include prioritizing patient-centric care, fostering teamwork, upholding integrity, and embracing compassion in all that we do. Together, we have the power to make a significant impact on the lives of our patients and contribute to the progress of healthcare in our community. We are excited about the opportunity to collaborate with you, harnessing your skills and expertise to deliver exceptional care and service to our patients. If you have any inquiries or would like to explore more about Apollo Hospitals, please don't hesitate to contact our team. Thank you for joining the Apollo Hospitals family. We are thrilled to begin this journey together, striving for excellence in healthcare. Sincerely, Team HR

Responsibilities

The role involves daily in-patient rounds, explaining discharge procedures, and meticulously following up on the discharge process by coordinating with numerous hospital departments including nursing, pharmacy, doctors, and billing. Key duties also include managing patient queries, handling preauthorization forms, collecting feedback, monitoring ward secretaries, and coordinating specialized procedures like PET CT scans.