About the Role
The Order Management Coordinator is responsible for managing and overseeing the entire order cycle, ensuring efficiency and timely processing of orders. This role is a vital link between customers, sales teams, and operations departments, coordinating order details, shipment schedules, and delivery processes.
A coordinator in Order Management plays a critical role in ensuring that Precor’s order processing, tracking, and delivery systems run smoothly. This position requires a blend of customer service, logistics, and administrative skills. Due to the cross-functional nature of this role, this candidate needs to be a strong team player.

• Process customer orders accurately and efficiently, from order entry through to delivery. Ensure all orders comply with company policies and customer requirements
• Act as the primary point of contact for customer inquiries related to orders, providing timely updates on order status, changes, and delivery schedules
• Assist in managing inventory databases and updating product information as needed
• Working closely with operations and warehouse teams to schedule shipments, select appropriate shipping methods, and ensure timely delivery.
• Manage shipping documentation and compliance with shipping regulations.
• Address and resolve any issues that arise throughout the order process, including delays, product shortages, or shipping errors.
• Work proactively to prevent order-related issues.
• Prepare regular reports on order status, inventory levels, and shipping efficiency.
• Analyze data to identify trends, areas for improvement, and opportunities for cost savings.
• Cross-functional partner with sales, finance, and production teams to ensure alignment of order fulfillment, invoicing, and customer requirements