Parking Administration Program

• Provide general work direction and support to Parking enforcement and CSU Fleet management personal
• Provide Subject matter expert guidance to TCHC staff with regards to parking enforcement matters and related compliance with the City of Toronto municipal code
• Maintains awareness of and communicates to CSU staff changes in bylaws and legislation impacting parking enforcement activities
• Liaise with Toronto Police Service and Parking Tag Operations to resolve potential areas of dispute and share information
• Maintain awareness and communicate information to others regarding vehicle towing regulations and requirements
• Process towing invoices for payment
• Assist the Manager or Supervisor overseeing Parking Enforcement Operations in implementing any new initiatives at TCHC properties on a pilot or community-wide basis
• Evaluate parking enforcement strategies recommending changes, as warranted
• Responsible for parking enforcement records management
• Assist parking clerks in resolving parking enforcement issues/complaints related to consent to park from residents and the public
• Liaise with Regional Operations and District staff to ensure issues related to compliance of TCHC parking rules and policies are addressed with in a timely manner
• Generate and analyse monthly Reports and share with Regional and District teams to ensure staff compliance with the TCHC Parking Program and processes
• Establish and maintain systems to ensure the integrity of evidence required for prosecution of parking offences
• Process court notifications and court excusals
• Schedule CSU officers for parking court or Dispute Resolution hearings
• Train CSU officers on the parking services program and responsibilities as a Municipal Law Enforcement Officer (MLEO)
• Develop and apply standard operating procedures
• Assist in preparation of tenders for parking related services and equipment
• Conduct regular audits for the purpose of record and information sharing
• Assist in management and supervision of parking database(s) and permit distribution

Parking Lot Design and Maintenance

• Provide technical expertise regarding parking lot design and regulatory signage requirements
• Conducts/reviews site audits for fire routes, disabled parking, and general parking conditions
• Assist Regional and District staff by assigning staff to support with enforcement activities related to the cleaning, maintenance and line painting of parking facilities and the related removal or relocation of vehicles

Fleet

• Co-ordinate and manage fleet for CSU
• Liaise with TCH Commercial Business Unit, City of Toronto Fleet Services and CSU staff regarding fleet vehicles, equipment, and documentation
• Maintain vehicle information
• Reconcile fleet related invoices
• Track and act as liaison for driver permit training, vehicle accident follow-up
• Maintains awareness of and communicates of TCHC and City fleet requirements
• Book appointments for Preventative and Annual Maintenance and ensure completion of service
• Liaise with external vendors to install and service in car technology
• Ensure field operational needs are met through scheduling and planning to allow Special Constables access to vehicles
• Process Driver Condition Reports, Daily Vehicle Inspections, and identify maintenance issues and work to limit vehicle down time for service
• Monitor GeoTab software for maintenance alerts and other issues that may require attention
• Scope and Draft Business Cases for the replacement or decommissioning of fleet vehicles and complete vehicle utilization and under utilization reports as may be required
• Provide input on vehicle design for future fleet acquisitions
• Provide input on policy and procedure development relating to the CSU
• Monitor vendor compliance and escalate identified issues with external vendors to the Vendor Compliance Team
• Provide monthly fleet reporting for milage to TCHC Fleet Services
• Ensure vehicles have proper documentation in them in accordance with the Highway Traffic Act (HTA)
• Assist TCHC Fleet Services with any other vehicle issues relating to the CSU

Parking Lot Design

• Provide technical expertise regarding parking lot design and assignment of parking spaces
• Conducts/reviews site audits for fire routes, accessible, parking, and general parking conditions

Other Services

• Provide administrative support and/or other duties as assigned
• Explore new ways to ensure efficient use of current resourcesParticipate on various committees and/or working groups as assigned