Job Description:
JOB TITLE: Coordinator, Recreation Services
DEPARTMENT: Community Services

EDUCATION:

Post-secondary degree or diploma preferably in related field (i.e. Recreation & Leisure, Business, Economics, Finance)

EXPERIENCE:

Minimum 3 years experience in recreation programming and/or procurement and project management

MANDATORY REQUIREMENTS

List licences, certifications, and designations etc. that are required.

• Able to work variable, scheduled hours including evenings and weekends
• Current Standard First Aid/CPR-C
• Valid Ontario non-probationary Class G Driver’s License and have access to a vehicle

OTHER SKILLS AND ASSETS:

• Excellent public relations skills and ability to effectively deal with the public
• One year supervisory/team lead experience working with staff
• Knowledge of provincial and other legislative regulations
• Exposure to budgeting and financial management
• Proficiency in MS Office
  **Various tests and/or exams may be administered as part of the selection criteria.
  LI-SE

Supervision, Leadership and Staff Development:

• Recruit, train, manage, coach and provide guidance to promote effective full and part time employee relations and encourage increased moral, innovation and productivity to meet business needs
• Develop and implement processes to support program quality and performance monitoring through data analysis and benchmarking
• Manage adherence to governing legislations and regulations; corporate policies, procedures, standards and guidelines

• Ensure current self-knowledge of technical skills for staff development

  Administration:

• Prepare reports for Recreation Supervisor and Recreation Leadership Team which may include the collection and analysis of data, customer satisfaction, revenue and expenses, etc.

• Manage and review daily, weekly and sessional statistics and checklists
• Provide leadership and oversight for all Recreation Division procurement activities by guiding purchasing strategies, supporting vendor selection processes, and ensuring policy compliance. Adherence to all mandated deadlines
• Participation in facility team’s quality assurance program and other special projects.
• Coordinate payments/documentation for all invoices in accordance with corporate standards

Customer Service and Community Development:

• Continuous improvement of customer experience through anticipating, managing and resolving concerns, requests inquires and successes
• Liaise and develop partnerships with community leaders, groups, sponsors and external groups and agencies
• Act as a City of Brampton representative on external committees, associations, and working groups to gather information, discuss emerging trends, best practices and challenges, and to develop partnerships
• Ongoing assessment of community needs through benchmarking and data analysis.
• Manage community events (including analyzing follow-up reports and debriefing)

Program Development:

• Report on trends and areas of growth including future opportunities
• Form and implement action plans to meet targets and potential growth
• Assist Recreation Supervisor with marketing and business plans

• Promote and create awareness of programs and develop strategies to increase customer recruitment and retention

  Budget:

• Build revenue strategies to increase financial stability

• Collect, coordinate, analyze, monitor and report budget submissions, actuals and forecast to Supervisor
• Manage current budget of expenditures related to program area ensure budget compliance meet necessary sign offs and approvals