Coordinator Replacement - French Speaker (m/f/d) at SIXT

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Focus, Analytical Skills, Organization, Language Proficiency, Tools & Adaptability

Industry

Travel Arrangements

Description

Job Description Join our corporate assistance services team, supporting international clients. We operate in a fast-paced, service-driven environment where collaboration, responsiveness, and customer satisfaction are at the heart of everything we do. We are now looking for a Coordinator Replacement who is dynamic, solution-oriented, and committed to delivering excellent customer service. In this role, you will support our corporate assistance clients by handling requests efficiently and professionally, acting as a key point of contact in critical situations. Ready to make a real impact? Then apply now! YOUR ROLE AT SIXT You handle client requests via phone and email in a timely and professional manner You assess customer needs and provide appropriate solutions, including alternative options when required You ensure a consistently high standard of service with a strong focus on customer satisfaction You listen actively to accurately identify and understand client needs You provide prompt, commercially minded responses to customer inquiries You read, understand, and process invoices, supporting basic accounting tasks YOUR SKILLS MATTER Communication You demonstrate excellent verbal and written communication skills, enabling clear, professional, and effective interactions with clients and internal stakeholders Customer Focus You bring a strong customer service mindset with a proactive, solution-driven approach to problem-solving, always prioritizing client satisfaction Analytical Skills You combine good analytical abilities with common sense and responsiveness, allowing you to assess situations quickly and make sound decisions Organization You are organized, thorough, and detail-oriented, with the ability to multitask effectively while maintaining accuracy in a fast-paced environment Language You are fully proficient in English; proficiency in French is a strong advantage, particularly to support the French market and improve productivity Tools & Adaptability You are comfortable using office software and internal management systems, and you adapt quickly in urgent or complex situations WHAT WE OFFER Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year Work-Life Balance & Flexibility Benefit from a hybrid working model, flexible working hours, and no dress code Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts Training & Development Participate in training programs designed for your personal growth and development Health & Well-being Private health insurance to support your well-being Additional Perks Enjoy the Coverflex advantage system to enhance your employee experience Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now! Department: Customer Service Legal Entity: Sixt Research Development Services, Lda.

Responsibilities

You will handle client requests via phone and email, ensuring a high standard of service and customer satisfaction. Additionally, you will assess customer needs and provide appropriate solutions while processing invoices.