Coordinator Replacement (m/f/d) - Dutch Speaker at SIXT

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer Service Mindset, Problem-Solving, Analytical Skills, Organizational Skills, Technical Skills, Decision-Making Skills, Language Skills

Industry

Travel Arrangements

Description

Job Description We are looking for a dynamic and solution-oriented Coordinator Replacement (m/f/d) to support our corporate assistance clients. In this role, you will take ownership of coordinating replacement services, ensuring smooth processes, and delivering excellent customer support. You will work cross-functionally with internal teams and collaborate closely with external partners to guarantee efficient and high-quality service for our clients. If you are committed to delivering outstanding customer experiences and enjoy tackling challenges with a proactive mindset, join our team! YOUR ROLE AT SIXT You handle client requests via phone and email in a timely, service-oriented, and professional manner You assess customer needs and provide appropriate solutions, including proposing alternative options when required You ensure a high standard of service with a strong focus on customer satisfaction You listen actively to identify and fully understand client needs You provide prompt, clear, and commercially minded responses You read and understand invoices and carry out basic accounting tasks YOUR SKILLS MATTER Background You bring excellent verbal and written communication skills and a strong customer service mindset with a proactive approach to problem-solving Analytical Skills You have good analytical abilities, common sense, and strong responsiveness Organizational Skills You can multitask effectively while maintaining high attention to detail Technical Skills Knowledge of the automotive industry is a plus, though strong interpersonal skills are essential Decision-Making Skills You demonstrate sound judgment and problem-solving abilities in dynamic situations Language Skills You have fluent English skills; proficiency in French is a strong advantage WHAT WE OFFER Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year Work-Life Balance Benefit from a hybrid working model with no dress code Permanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy above-average compensation with performance-related bonuses Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts Training & Development Participate in training programs designed for your personal growth and development Health & Well-being Private health insurance to support your well-being, plus the Coverflex advantage system Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Responsibilities

You will coordinate replacement services for corporate assistance clients, ensuring smooth processes and excellent customer support. This includes handling client requests, assessing customer needs, and providing appropriate solutions.