JOB TITLE: CARE COORDINATOR / CARE SHCEDULER

Job Location: Galway City
Bluebird Care Galway are seeking enthusiastic, positive and highly organised people to join our expanding team in Galway City. The Care Coordinator / Scheduler plays a key role in the successful day to day running our business.
We are looking for candidates who have excellent interpersonal skills and a warm flexible communication style.

QUALIFICATIONS & EXPERIENCE

• Experience as a Care Assistant is very desireable but not essential
• A recognised qualification in office administration or relevant experience
• Min 1 years’ experience working within a homecare office setting desirable
• Strong computer literacy skills essential
• Must have the ability to work under pressure, have the ability to manage their own workloads and whilst also being a team player
• Candidates must have strong written and oral communication skills and be able to demonstrate a high level of attention to detail

• Develop and maintain positive relationships with staff, customers and their family members, and with HSE Health and Social Care Services personnel.
• Provide a professional and courteous service to members of the public & colleagues
• Provide administration support and effectively co-ordinate work schedules
• Work on the On-Call service on a rota basis with your colleagues
• Respond to all customer queries in a timely and professional manner.
• Be the first point of contact for Customers & Staff
• Provide support to the senior management team