REPORTING LINES AND REQUIREMENTS

This role reports into the Senior Manager, Semester and Mobility. Reporting requirements may include but are not limited to:

• Attendance at client and team meetings, other requested meetings with stakeholders.
• Regular (minimum of monthly) one to one meetings with your line manager on the status of personal performance, career development discussions and any other matters.
• Palladium encourages flexible work practices to enhance wellbeing, productivity and team culture. For this role, we require that employees maintain an in-office presence for the majority of their working week. For example, if an employee works five days a week, they must spend at least three days physically in the office.

REQUIRED SKILLS AND COMPETENCIES

• Demonstrated ability to manage a high-volume workload, including setting priorities and managing workflows, the ability to complete tasks to a high degree of accuracy and meet deadlines, and attention to detail.
• Demonstrated experience in using live online database systems and ensuring accuracy in data entry and management of records.
• Experience utilising policy, guidance and judgement, to make considered decisions on a high volume of requests, applications, submissions, or similar from external stakeholders.
• Excellent interpersonal skills, including verbal and written communication, and ability to establish and maintain positive working relationships with a range of internal and external stakeholders and a commitment to excellent service.
• Effective problem-solving skills, including the ability to gather relevant information, make decisions based on evidence and escalate issues appropriately.
• Demonstrated sound judgement and ability to work within and apply guidelines and policies appropriately, including implementing and adapting to policy changes.
• Demonstrated high level of proven competence with Microsoft Office Suite.

CORE CAPABILITIES

The role will promote and demonstrate the following core values in all activities and behaviours

• One Team Culture: collaboration, trust and inclusion fuels results and success.
• High Performance: diverse and passionate people capable of high performance and promoting a learning and growth culture
• Client focused: always aiming to meet and exceed internal and external client expectations.
• Sustainability: ensuring everything we do goes beyond compliance to ensure sustainability and ethical considerations are woven into everything we do. This aligns equity, diversity and inclusion; safeguarding; and environmental objectives.

CHOOSE PALLADIUM

If you are looking for an opportunity that will allow you to create a positive impact in the international education space, then this is the place for you.
If you are interested, please submit a CV and cover letter setting out your skills and experience against the above criteria via the Palladium International Careers page: (Palladium Career)
Applications close 26 September 2025. Applications will be assessed on a rolling basis. For more information about the role, please send your inquiry to NCP Recruitment: ncp.recruitment@thepalladiumgroup.com

Please note:

• We are only accepting applications from candidates with full working rights in Australia as this role is unable to be sponsored; and
• We do not accept resumes from recruitment agencies for this role.

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
Should you require any adjustments or accommodation to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.
Palladium recognizes Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of the country throughout Australia, and we pay our respects to Elders past, present, and future.
Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

PRIMARY DUTIES AND RESPONSIBILITIES

The primary responsibilities of the Coordinator, Mobility, can be broadly described as follows:

This role reports into the Senior Manager, Semester and Mobility. Reporting requirements may include but are not limited to:

• Attendance at client and team meetings, other requested meetings with stakeholders.
• Regular (minimum of monthly) one to one meetings with your line manager on the status of personal performance, career development discussions and any other matters.
• Palladium encourages flexible work practices to enhance wellbeing, productivity and team culture. For this role, we require that employees maintain an in-office presence for the majority of their working week. For example, if an employee works five days a week, they must spend at least three days physically in the office

The role will promote and demonstrate the following core values in all activities and behaviours

• One Team Culture: collaboration, trust and inclusion fuels results and success.
• High Performance: diverse and passionate people capable of high performance and promoting a learning and growth culture
• Client focused: always aiming to meet and exceed internal and external client expectations.
• Sustainability: ensuring everything we do goes beyond compliance to ensure sustainability and ethical considerations are woven into everything we do. This aligns equity, diversity and inclusion; safeguarding; and environmental objectives