REQUIREMENTS:

• Candidate must possess at least an “O” or ITE level qualification.
• 2 – 3 years of relevant experience.
• Preferably experienced in customer service, project coordination and admin support.
• Able to support a team of service engineers to meet various project schedule, costing, customer expectation etc.
• Demonstrate good interpersonal skill; coordinate with inter-department head to achieve company goals.
• Good communication skills per phone and email.
• Pursues excellence in all aspects of business.
• Service oriented with analytical and problem-solving skills.
• Support in building expert knowledge in the team.
• Possess the expert knowledge to identify opportunities for change and the ability to convey the need for change.
• Preferably knowledgeable on shipyard or site deployment requirements.
• With adminstrative support experience for offshore and/or onshore site is advantageous.

• Coordinate and assist Service Manager to follow up updates on the final mobilization and demobilization requirements (travel, medical, visa) and schedule.
• Perform all Service related administrative job such as tabulate Service Man-hour Calculations (reports & expenses), Filing, Scanning, Uploading and Hardcopy Filing.
• Coordinate with HR Admin to obtain VISA, air ticket, hotel and transport arrangement.
• Coordinate with Customer and the respective Service Personnel on updating necessary documents to comply entry to the job site.
• Raise PR for inter-company and Delivery Requisition for Service & Assembly related materials.
• Coordinate and update purchase requisitions (PR) status.
• Coordinate delivery of items related to Services.
• Update status of Service Billing and ensure on time Billing.
• Support Service Personnel to ensure timely submission of duly signed service reports.
• Ensure timely collection and collate written service reports from the Service Engineers, JB Engineers and Project Engineers doing service jobs for Singapore office.
• Collaborate with various department in follow- up actions after the meeting only when instructed.
• Update and maintain proper service schedule and monitor engineering staff’s daily movements.
• Administer and maintain stock and working conditions for engineering tools and equipment asset records for the Service Department.
• Assisst in generating weekly billing report.
• Perform sorting / clearing of service related documents, archives.
• Support other Service related job assigned by the Service Manager.
• Coordinate with the Assembly Supervisor / Manager to gather information related to number of system / cabinets / JB / Console from PIC and update the assembly report.
• Support Assembly on gathering information (nameplate text, size) for CNC engraving.